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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,292 ratings1,523 reviews
  1. 5 stars82% (3,511)
  2. 4 stars9% (396)
  3. 3 stars3% (137)
  4. 2 stars2% (101)
  5. 1 star3% (147)

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Showing 351-360 of 1,523 reviews
Sep 10, 2023
WannaBett
3 out of 5 stars review

Only Okay

I don't really care for this trash can. The lid only stays open when the foot pedal is pressed (no way for it to stay open on its own). This makes it difficult when changing the bag, because when the foot pedal is depressed, it takes a lot of finagling to properly get the inner can into the bin. Also, the inside of the lid is rusting, which is... odd. I honestly wish I hadn't bought it, but I'd thrown the box away as soon as I unpacked it because I really didn't think I'd be returning a trash can. Eventually I'll tire of it and buy something else, but right now I'm not about to waste the over $50 I paid for it.

Helpful?4JTEQGMNTVTX13841215713
May 12, 2021
skipwith
1 out of 5 stars review

Poor construction

I like the shape of the can- it fits close to the wall, and the fact that opening the lid is hands free. Unfortunately the foot pedal opening mechanism just doesn't hold up. The last 2 purchased have failed within months of purchase and upon examination, the plastic mechanism connecting the lid to the foot pedal has been made so cheaply that it is destined to fail. We have been purchasing this trash can for a number of years and previous ones took 2 or more years to break- the latest ones fail within months. I will not be purchasing this anymore and am researching for replacements that have a lid that does not require opening with hands.

Helpful?4JTEQGMNTVTX13841215713
reply from Customer Support Team

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com so that we can properly handle your case. We sincerely appreciate your feedback and look forward to hearing from you! Tramontina Customer Service

Apr 6, 2021
Dave
1 out of 5 stars review

Poor quality

Bought 2 if these and the color on lids just peels off. This is the 2nd replacement of the lids and the same exact thing is happening. Must be a manufacturer defect in the finish. Do not buy this trash can in a colored finish or it will look like this is less than a year.

Helpful?4JTEQGMNTVTX13841215713
Dec 11, 2025
JIMMY
2 out of 5 stars review

PLASTIC OPENER PART CRACKED IN HALF

Press with care This was the exact make and model of the one we replaced. Love that you don't need your hands to open the lid while cooking. The old one lasted a few years before the foot lever broke. Unfortunately, it's made of plastic and if stepped on too hard too many times, it wears the pivot point on the inside and breaks rendering the pedal useless.

Helpful?4JTEQGMNTVTX13841215713
Sep 29, 2024
Heidi
1 out of 5 stars review

Poor quality-won't hold up to normal wear & tear

I purchased this with reservations due to the reviews. Well, it is cheap! It's not painted. It's tinted stainless steel. I bought the red one, which was beautiful. But that tint comes right off. Will not hold up to normal wear & tear. Extremely disappointed.

Helpful?4JTEQGMNTVTX13841215713
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Nov 2, 2021
Lori
1 out of 5 stars review

waste of money

I’m so unhappy with my purchase. You step on the foot pedal gently, yet it flys open smacking the counter above. I’ve moved it further and further away to prevent this, so it basically has to sit in the middle of the room. In addition, the finger prints!! Constantly cleaning this thing! It’s maddening! Total waste of money!

Helpful?4JTEQGMNTVTX13841215713
Sep 27, 2024
MarthaS
1 out of 5 stars review

Rusting

Purchased two of these in charcoal color. Top inside lid is rusting around the lip. These cans were used in the kitchen under normal wear and tear. One is garbage. One is Recycle. Tried to return to Sam's Club in Riverview, FL where they were purchased, they stated that that they are not covered under the Sam's warranty listed on this product page which states: "Return this item for a full refund or replacement at anytime. Restrictions apply. Read the full policy." I contacted Tramontina but have not received a response yet. I do not recommend this product.

Helpful?4JTEQGMNTVTX13841215713
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Jul 16, 2022
Holly Downs
1 out of 5 stars review

poor quality fabrication

I loved this garbage can until I didn't. Stopped working several months after purchase. I thought it was a great can... so I foolishly tried again. The next can also broke in the same area. It is cheap plastic that is used in the foot push to the metal bars that lift the can lid. The plastic wore down and broke on two cans after a few months of use. I might be wrong, but I expected it to last at least 5 years. LOL truthfully, I wanted it to last forever.

Helpful?4JTEQGMNTVTX13841215713
reply from Supplier Response

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com Thank you!

Feb 9, 2022
Aruba2
2 out of 5 stars review

Verified Purchase

Nice size

Ordered in red, disappointed it looks more orange. Noted a scratch on the lid but decided to keep it. Had I not recycled the box, I would return it. The first time used, soft closed fine. Every time after use, the soft close works so far down then drops making an annoying noise. It serves it's purpose.

Helpful?4JTEQGMNTVTX13841215713
Dec 19, 2022
MayIsuggest
1 out of 5 stars review

The foot pedal breaks at the pivot point.

I have purchased three of these. The can is fantastic except the foot-pedal. The foot pedal is a large plastic part that extends from the front to the back of the trash can. It has a pivot point so that force from your foot pressing down the pedal lifts the back rods. The rods are metal and the remaining plastic pieces do not receive much force so are simply perfect. But, the bottom petal at the point were it pivots is where it breaks. No reinforcement of plastic is done around the pivot point. A recent review photo shows the breakage. Most negative reviews are also of this problem. Where the metal force resistance rod moves through the plastic is the point of pivot. The company really needs to add additional plastic reinforcement (a thick plastic doughnut or washer should work) or better yet a metal cage to hold the weight through the pivot. It is a great trash can, but I need to move on. Replacing 3 is 1 too many for me. I don't want to contribute that much to the landfill and the cash from my pocket. I wouldn't mind buying one every 10 years or so, but 3 in 5 years is simply too many.

Helpful?4JTEQGMNTVTX13841215713
reply from Supplier Response

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance with your case.