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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,292 ratings1,523 reviews
  1. 5 stars82% (3,511)
  2. 4 stars9% (396)
  3. 3 stars3% (137)
  4. 2 stars2% (101)
  5. 1 star3% (147)

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Showing 341-350 of 1,523 reviews
Sep 20, 2023
Joe
5 out of 5 stars review

Verified Purchase

Solid, high quality can for a good price

So far this has been an excellent trash can after a couple months. The finish is excellent. The design of the inside liner is well thought out and easy to remove. The price is great for what you get.

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Feb 20, 2022
Nittinqueen
5 out of 5 stars review

Verified Purchase

Rose gold trash can

Love the color and size. I needed a new trash can and have searched for a rose gold can. It holds a lot more than my old can. Easy to change bags and lid closes silently. Great purchase!

Helpful?4JTEQGMNTVTX13841215713
Feb 7, 2026
SUZANNE
2 out of 5 stars review

Packaging was fine but the can has a scratch on the lid and smudges on the lid that will not come off with microfiber. Packaging selected if a problem don't return to the store, contact them directly. I sent them an email. First response was we received your email. Then nothing.

Helpful?4JTEQGMNTVTX13841215713
Mar 18, 2026
tcnkla
4 out of 5 stars review

We loved it until it broke.

This was our first hands-free trash can. It sits at the end of a counter in our kitchen so we wanted something that would look nice and be easy to use ... and it fit the bill. It was the most expensive trash can we've ever purchased by far, but we thought we would be able to use it for a long time. After about 5 years, though, the plastic lever piece weakened and then snapped. Sadly, it does not look to be repairable.

Review from tramontina.com
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Mar 2, 2026
BenR
3 out of 5 stars review

Don't recommend for households with kids

This is a good-looking trash can and I like the step to open the lid and the removable insert which makes it easy to remove trash bags when needed or simply empty the trash at all if you're using it for something you don't need trsh bags for. Overall, though, I don't recommend buying this trash can. The step on ours broke (doesn't lift the lid anymore) after about a year. For a while before that, it wasn't consistently lifting the lid when you stepped on it. I also don't like how there are several very-hard-to-clean nooks and crannies around the hinge mechanism that collect gunk and crumbs. The exterior also seems to become harder and hard to clean as time passed. If you're in a house with only adults who are going to handle the trash can well, you'll probably have no problems. But, if you have kids who won't always treat it gently and carefully empty trash into it, I don't recommend this one.

Helpful?4JTEQGMNTVTX13841215713
Mar 29, 2026
Donna
2 out of 5 stars review

Look Elsewhere

Like the black color as it matches the new decor. Trash can lid doesn’t stay open like our last one. Closes very noisily %26 can hear it throughout the house. Not happy with the purchase.

Helpful?4JTEQGMNTVTX13841215713
reply from Customer Support Team

Thank you for your feedback. We’re glad you like the color, but sorry to hear about the lid issues. The lid should open and close smoothly, so this may be a defect. We recommend reaching out to Sam’s Club for assistance with a replacement or return. We appreciate you sharing your experience!

Apr 15, 2026
Julie
2 out of 5 stars review

Sratches easily.

NOT scratch resistant. I purchased this in charcoal, and within a week, the top is so scratched that it looks terrible. Every other aspect is great- smooth closing lid, nice size, and I like the removable liner bin- but I would not buy it again.

Helpful?4JTEQGMNTVTX13841215713
Apr 10, 2026
Mredann
2 out of 5 stars review

Wrong item shipped silver is silver

Well I have always said I never had issues with Beavercreek sams! We I ordered the Red and I am highly disappointed when we open box and it was silver no red at all!!

Helpful?4JTEQGMNTVTX13841215713
reply from Customer Support Team

Thank you for bringing this to our attention. We’re very sorry to hear that you received the wrong color. We understand how disappointing that must have been, especially when you were expecting the red version.<br /><br />This isn’t the experience we want for our customers, and we’d like to help make it right. Please reach out to us at help.tusa&#64;tramontina.com with your order details so we can assist you with a replacement or the next steps.

Mar 26, 2026
Angela
1 out of 5 stars review

Damaged upon arrival

Received this item today dented on the right side of the trash can . Weird cause the box wasn't damaged . Also it makes a clank noise when it shuts . Not worth the $50 I paid . Returning it !! Don't waste your time and $ on this one .

Helpful?4JTEQGMNTVTX13841215713
reply from Customer Support Team

We’re sorry to hear your trash can arrived dented and isn’t performing as expected. This is not the experience we want for our customers. We recommend contacting Sam’s Club for a replacement or return. We appreciate your feedback!

Feb 15, 2022
Tom
1 out of 5 stars review

Foot step broke after a couple months (Plastic)

The foot lever broke after a couple of months. We began using the other side of the step extra gently and got a few more months out of it. Finally, it snapped completely rendering it useless. I contacted Tramontina CS and their response was to buy the foot mechanism for 17$. I asked them about the warranty due to the short time it lasted. They simply said they wouldn't and that I would need to buy the part myself. It was so rude.

Helpful?4JTEQGMNTVTX13841215713
reply from Customer Support Team

Thank you for the feedback. If you would like us to review your case please send a note to help.tusa&#64;tramontina.com