Hello storm, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.<br /><br />BTW try spraying the tines with a bit of PAM or equivalent non stick cooking spray

Hello Kerry40, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with our product. We pride ourselves on our high quality standards so please reach out to our customer service line so we can see how we can help rectify this issue. Please email support@curtiscs.com or call 1-800-968-9853.

Hello Alfredo L, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel Bullet Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support&#64;curtiscs.com or call 1-800-968-9853.

Hello JOHN, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.