Hi Kecia, we are glad to hear you and your two little guys are enjoying your Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker.

Hello Teacher Lady, we are happy to hear you are enjoying your Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker.

Hello Barbie, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />To make firmer/larger/drier ice, use colder water. Tip, let the first couple of batches of ice fall into the water reservoir to chill the water.

Hi Kimberly Callaway, we are pleased to hear you are enjoying your Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker.

Hi Maggie, we are happy to hear you are enjoying your Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker.

Hi Mel575, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel icemaker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.