[This review was collected as part of a promotion.] I've had a similar product by the same brand, and it gave out just 2 years after purchase. I would like the product to last longer if I use it daily. Hopefully this one will.

i bought the ice maker a gift ,the person i bought had bad luck twice in the past ,neither worked out of the box and she was skeptical. after using it for 2 weeks.,she just loves it.

This is the 2nd Frigidaire ice maker we've owned in about 3-4 years. This particular one we had just shy of a year and it's already “broken”. I take very good care of it. It's not used frequently enough for normal wear and tear. There's no reason for it to be making the ungodly loud noise that it's making. Pretty disappointing as I feel like I'm wasting my money on a well known brand.

I bought this product less than 6 months ago. It recently stopped working. I followed all of the Curtis recommendations. It still does not work. After frustration set in, and the Curtis representatives hanging up on me several times, they told me that my name has been flagged in their system and they will no longer help me with my defective product. So now I have a $100 paper weight.

This is review is for the model # EFIC123-SS I believe i bought this before Christmas 2019 so its been a year but it could be 2 years, you know how these things go. Anyway we had been hearing this hellacious grinding coming from the ice maker on a rare occasion and it eventually quit. Lights would come on but it would do nothing. Did a little digging on the interwebs and got a hint it was the motor. Took the thing apart (8 screws total) and see picture for the nasty bits..... The water that sprays in is directly beside the assembly arm that is turned by the motor. As a result this water splashed into the motor arm, rusted out the motor arm, and seized it up. I sprayed it with WD-40 and scrapped off most of the rust and it actually is working again. I might order a replacement motor but this will clearly be an issue for as long as this unit works. I would strongly AVOID this unit, I will now try not to think about the rust in my ice cubes....

DO NOT BUY!! The machine worked great for about 4 months and then began to make loud noises when pumping water and eventually stopped working. I attempted to seek a warranty claim and after very poor response rate and over a month, I was told to ship the unit cross-country at my expense for them to examine the product.

I rec’d this ice maker for Christmas and it broke in May and they want me to pay $63.00-$76.00 to mail it back to them!! Almost what it cost to buy. I will NEVER purchase anything from Frigidaire again. Customer Service is HORRIBLE and takes forever for them to respond. I will just take a loss on it and consider it a lesson learned to never buy Frigidaire again. If I could give this a 0 rating I definitely would!

First off, I haven’t had any of the problems a few others have reported. I was given this as a gift for Christmas. It’s now April. I'd never even considered getting one, but I love the ice this makes. I chose small bullets and they're the perfect size, plus slightly soft so I can chew them without tooth damage. There’s a larger setting, which takes a bit longer to make bigger ice. The machine works pretty quickly at the small setting and doesn't have to be attended every minute, so I can make ice while I'm doing other things around the house. I occasionally scoop out the ice and transfer it to a quart sized Ziploc, then lay it out flat in my freezer. This keeps the bullets separated. I like to do 3 bags and I can add to the bags in a rotation, so the cubes don’t all stick together. The ice maker is not as noisy as I expected either. When I've made a decent supply, I just wipe out the reservoir and put the maker away. (The top of mine looks a bit different from the picture.) This is sturdy and easy to keep clean. Now I'm spoiled, I'll have to buy another one when I wear this one out.

This was a good ice maker it makes ice fairly quickly and frequently but it does not keep the ice that is made frozen ice begins to melt immediately and it isn't practical to put ice into freezer as it then clumps together into a solid block of ice. The description says its covered by the Sam's club member satisfaction guarantee but I'll be darned if I can find exactly what that means. The makers use the least expensive and lowest quality materials to get the most profit, save your money unless you wish to buy new machine every year

It’s the greatest item in my kitchen. I can fill up my ice tray in the freezer in a couple of hours not even that long. During the summer I make smoothies and I use a lot of ice and take it right out of the ice maker is so convenient and it crunches up lot easier. The last one I had stopped working and I wasn’t going to buy another one, but I missed that dang thing so much I got another one and I hope this one last longer.