Not even close to what I ordered. I ordered bright pink roses, I recieved a whitish rose. when I called about the problem I was told they would not be able to replace before Valentines Day so I would get a refund after I sent photos in. Well photos went in, no refund. I called back and was told I would get notified immediately of a refund. I called tonight, got a supervisor. was told a refund was likely, and they could plainly see I did not get what I ordered. But they would have to communicate with the vendor about the problem before they could provide a refund. Apparently Sams does not back their floral orders. I have had great results before, this is the first big problem, but clearly their customer service is lacking.

Bought these for my mother in law's birthday, and they showed up looking very poor. Was hoping that after trimming the stems and properly watering they might look better, but frankly I am embarrassed that we sent such poor flowers to her. The fillers are the only part of the bouquet that actually look decent. A MAJORITY of the flowers are a brown/green/yellow dying color, not the vibrant pink color advertised. I would suggest sending these to someone you are breaking up with, with a corresponding note that says our relationship is as dead as these flowers.

Tried to give zero stars, but the app wouldn’t allow it...Sent these to my mother for her birthday, and they looked completely awful. They were not the bright pink pictured, and they were all brown and withered. There was also almost no filler. I am so disappointed and embarrassed that this was what I sent her.

I was not at all pleased with these roses. Of course they were beautiful on the website but when received, they were already turning brown and were stuffed in the vase. They looked very squished. I've seen nicer flowers in the grocery store for a lot less.

Flowers arrived on time. They were not the orange color advertised. They were dehydrated and the petals frail and tips browning. There was hardly any greenery at all. I could have cried. It was for my best friends 75th birthday. I was horrified with them, but she said she liked them. I truly just wanted my money back!

I genuinely don't understand the poor reviews here, and I wonder if those who left them either didn't give the roses the chance to recover from their travels prior to reviewing, or perhaps didn't quite know how to care for them. Firstly, please check your expectations: you're paying less than $35 DELIVERED for 18 full-sized roses with greenery AND a vase - and you're getting them from the grower, not professionally primmed and arranged from a floral boutique. If you want professional arrangement, pay for a professional arrangement. Second, they've just spent a day + in travel, cramped in small, dark box on a plane, then a truck, getting to their destination: you don't look so hot after a full day of solid travel with no chance to freshen up either. Take them out of the box, give each stem an angled snip so they have a nice, fresh surface to drink from and set them in some lukewarm water in the sun to breathe for a bit. They WANT to stretch out and open up for you! Finally, once they've perked up and you're ready, give them a once over to tidy them up and arrange them how you like. Yes, you DO have to clean and arrange them yourself, as they've not come from a florist. Examine the exterior petals of each bloom and gently remove the 1-3 that are bruised or damaged - they've done their job and protected the larger bloom. Trim them to the length you want, remove any leaves that will sit below the water line (to avoid expediting their demise), use the pieces of greenery you like, leave out what you don't, arrange in either the vase they came with or another vessel if you prefer, and enjoy your freakin' gorgeous and crazy affordable roses!

I order these a week in advance for my mom's 79th birthday. We waited all day hoping they would arrive on the scheduled delivery date. THE BDAY flowers NEVER ARRIVED. Contacted Sam's Club via chat, Ana was no help, said they would call tomorrow between 7-9 so we will see if they will resolve, but if I was you save your time and money because this paid for gift the recipient never received. Seriously seriously disappointed.!!

Terrible. Wilted and limp when arrived. No way to resuscitate them. Completely finished in 3 days.

Pretty roses but a bit too open on arrival

Beautiful flowers that lasted a long long time.