Love this item. But, when you order online be prepared to call customer care a few times. When you go to pickup, make sure to tell them the pretzels are perishable food and should be gotten from the snack bar or you may get snyder box of pretzel. If not, total chaos! I will order again and know what I need to do in the future to get my order processed.

So... My only confusion is that these sell frozen for slightly more than the prepared pretzels. I typically just order the buttered and salted pretzels prepared then refreeze then when I get home. Reheat them in the airfryer when I want a couple. I do understand that I would probably give the cafe staff a coronary if I ordered 60 of them. LOL

These are really a good bang for your buck! But, dough is just a bit sweeter than I expected. Still yummy though.

I am beyond excited that these are available to customers. They make a great snack or add-on for a simple meal. Delicious!

I purchased one on 11/2/2018 out of curiosity, and it was an absolutely delicious pretzel. I'd put it up there with Auntie Anne's Pretzels. I just might have to buy a case.

I make a lot of purchases through Sam's. This is by far my favorite item. Everything you hope it will be. Use it for a fundraiser or just to settle that soft pretzel craving.

These are amazing! The same great taste as the cafe, from the comfort of your own home. My only complaint is we received 2 bags of salt and no cinnamon/sugar mixture.

These are the greatest. Nice and soft and salty. When they come out of the oven, just fantastic taste, dip them in either nacho cheese or whatever your favorite dip is.

These are very much worth the extra cost over the popular Super Pretzel brand. We sold them in our football concession stand. They were our best selling item by far. Highly recommend them!

I have been buying these pretzels since Sams quit handling the J&J superpretzel boxes in their frozen food section over a year ago. Everything had been fine and I had been nuking them in my microwave in my concession trailer to serve to customers.They had always looked like the photo above and customers were very happy with them.I would have rated them as 5 stars prior to this problem Well I picked up 3 cases for an event this past weekend and if I would have had any other alternative I would have not sold these after I opened them but I had no choice. It was very cold for Florida weather (in the 40's) and I had nothing else to sell that was hot. I wish I would have had time to take a photo of them. They were almost completely white. Very unappetizing and customers complaining and returning them as not completely done. I prayed that everyone would order them with cinnamon sugar so they could not see how anemic they looked. However I did sell all 180 so I had nothing to take back. I will not be buying these again as I can not trust that the pretzels will be done and not require additional baking as I do not have the time nor power nor equipment to do that.