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Customer reviews for LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA for
LG 86" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 86UR8000AUA
4.4 out of 5 stars
stars1,038 ratings905 reviews
  1. 5 stars68% (704)
  2. 4 stars19% (200)
  3. 3 stars6% (65)
  4. 2 stars3% (27)
  5. 1 star4% (42)

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Showing 81-90 of 905 reviews
Sep 13, 2023
Bill200
5 out of 5 stars review

Verified Purchase

LG picture quality is awesome!

We bought another brand thinking that because it was considerably cheaper that the 43”picture quality would be OK! Wow were we wrong! No matter how we fiddled with the dials it would not improve the picture quality so we returned it and exchanged it for the LG! We should have purchased the LG TV for our bedroom in the first place because we have had a 46” LG TV in our living room for ten perfect years now and the picture is unbelievably clear and the color is spot on without the need of adjustment, right out of the box! By the way, the reason we purchased out living room LG TV, was because as a golfer, the color quality while watching golf in the showroom was the best of any other TV's!! Other brands of TV's can't compare to the awesome color picture quality of LG TV's!!

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Mar 2, 2024
Bunmom
5 out of 5 stars review

Verified Purchase

Screen off feature!!

I purchased this product two weeks ago as a replacement for my Toshiba that's LCD elements were on the fritz. The colors are deep enough to provide plenty of contrast, and while I've heard from some that the AI is too smart? I rather enjoy being able to turn my screen off and still listen to whatever the program is while I fall asleep. Best thing ever, especially, after being in 911 for the last 24 years. No complaints so far!

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Jul 7, 2023
HopefulinTexas
2 out of 5 stars review

Verified Purchase

Issues From Day 1

[This review was collected as part of a promotion.] The TV keeps reverting to “STORE” mode” which continually shows the Brand and Model number in boxes on the screen. This box moves randomly to different places on the screen which interrupts normal viewing. Also, I called LG at 6:30PM to discuss this unresolved (already called once). Couldn't understand the Representative so I asked for a supervisor—he hung up on me—probably because one of the questions on the LG survey asked if the rep could be clearly understood. When I called back a different rep told me all supervisors had gone home but he would have one to call me back. Supervisor NEVER called back and problem with TV still exists.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG SOCIAL MEDIA

Thank you for sharing your concern with us. We apologize for the inconvenience you’ve experienced with your unit. Please know that we take your concerns seriously and we are more than willing to help you with this matter. Here's a helpful link you can use for basic troubleshooting about “How to Disable Store Mode on My LG TV”: https://www.lg.com/us/support/help-library/lg-tv-how-to-disable-store-mode-on-my-lg-tv-CT10000018-20153119161966. If you need further assistance, our Social Media Team will be glad to assist you. Just send us a private message on our Facebook or Twitter using @LGUSSupport. -Francine

Jan 23, 2024
chuber
3 out of 5 stars review

Verified Purchase

TV OK but Remote Terrible

The TV is fine but the remote is terrible!! It is next to impossible to switch to a station that I want to watch. I have tried many different ways to move among the different stations and none of them work. I would not buy this TV again just for this reason.

Review from lg.com
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reply from LG Digital Care Team

Hey there, let's look into your remote concerns and see if we can find an option that better fits you. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We have magic remote options that may fit your needs much better. ~TammyJo

Dec 23, 2023
PaulT87
3 out of 5 stars review

Verified Purchase

Overall, not too bad

It took several phone calls, including a two hour long session with a tech in the Philippines to get the TV to work. The remote cursor is extremely annoying and difficult to control. Once a program starts don't touch it! You will lose your place and have to start all over. The picture is good though and it seems to connect to the internet okay.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
reply from LG Digital Care Team

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. ~Tanisha

Jan 24, 2024
Matt MItch
5 out of 5 stars review

Verified Purchase

Technology has arrived to the Ranch

[This review was collected as part of a promotion.] After 15 years it was time to say farewell to our 55-inch TV. We welcomed the new year to our belated Christmas gift. Our new 75-inch LG is fast on find channels, great sound and boy its realistic size on the screen is amazing.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Nov 4, 2023
D Compton
3 out of 5 stars review

Verified Purchase

Can't teach an old dog new tricks!

Bought this a couple of weeks ago. After getting it installed I wish I had kept my old LG. This tv is hard to get use to for this senior. Processor is slow and hard to locate channels. You can specify programs you want to see and you don't always get what you ask for. Guess I was just use to the older model that I should have kept.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Jun 27, 2023
Leo y Karel
5 out of 5 stars review

Verified Purchase

Maravilloso producto

[This review was collected as part of a promotion.] Hace un mes y poco más que tengo la tv LG. Hacia mucho quería comprar esta marca y no me arrepiento. El control inteligente me encanta al igual que los colores. El precio me pareció muy adecuado. En fin, estoy muy contento con mi tv LG

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Aug 7, 2023
greenokie
4 out of 5 stars review

Verified Purchase

Clear Picture, great sound

[This review was collected as part of a promotion.] Bought to replace TV after a lightning incidence. Good quality picture (in this price range) and great sound without a soundbar, etc. A few issues, sometimes slow interface and for some reason the TV turns on by itself at night! Haven't been able to figure that one out yet.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185
Jul 13, 2023
MR NORM1982
5 out of 5 stars review

Verified Purchase

best in my life !

[This review was collected as part of a promotion.] First Iam 74 years old and this is the best tv my wife and I have ever had. We are learning about the tv so now we can watch the movies the way we want. Thank You LG!!! I always wanted one this BIG! We did add a sound system.

Review from lg.com
Helpful?1SKXLQKM4A7X13826921185