Hi there. We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hi, Eric. Thank you for taking the time to review the LG Smart TV (86UR8000AUA) model. We appreciate your feedback and are truly sorry to hear about the product arriving broken in the box.We understand how frustrating it can be to receive a damaged item, especially when it prevents you from using it as intended. We apologize for any inconvenience this may have caused you.We sincerely apologize for the delay in processing your return and refund request. Our customer service team is actively working on resolving this issue and ensuring that the return is picked up promptly. We understand your frustration with the delay and appreciate your patience. At LG, we strive to provide excellent customer service, and we apologize for falling short of your expectations in this instance. We value your feedback and will use it to improve our processes and prevent similar issues from occurring in the future.To address this, we recommend reaching out to Sam's Club customer service at 888-746-7726 to know the update on the status of your return and refund. They will be able to provide you with the necessary information and assist you further. If there's anything else we can do to assist you further, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and our dedicated team will be more than happy to help. ^Juvy

Hey, you may have your Auto Power setting on, and we recommend getting that turned off. We want you to go back to sleeping like a baby on the weekends. ~Tegan

Hey there. So glad to hear the TV has exceeded your expectations! It's great when a product surprises you in such a positive way. Hope you continue enjoying it! ^ Diego

Hey there jerry! It's awesome how much you've been enjoying your LG TV so you can bring the movie theater experience to the comfort of your home. If you ever need help with it in the future, we're just a private message away on social media at @LGUSSupport, and we'll be here for you! *Josh

Hey there! We appreciate you sharing the love for your LG TV. If you need help enjoying your TV for a long time, we're just a private message away on social media at @LGUSSupport, and we'll be ready to help! *Josh

Hey there. We love our LG TV and wish we could have the opportunity to have you love it, too. While we wish we could have found a resolution, We would like to express our gratitude for your business and let you know that we appreciate it. If you have any questions, please private message us on social media @LGUSSupport. We're always here to help. ^David