Hi there, We're responding to the issues that you're having with scanning channels and streaming DirecTV. Low signal strength and signal quality can cause poor picture quality, a black screen, or a No Signal message to display on your TV. Go to [SETTINGS] > [ALL SETTINGS] > [CHANNEL TUNING] > [MANUAL TUNING]. Check the Signal Strength and quality of the selected channel. In regard to streaming Directv. Press the Home button on your remote (if you are not already there). Select Find. Select Search and enter DIRECTV STREAM. ... Select the DIRECTV STREAM icon. Select Download to begin download. Once the app downloads, click Sign Up and follow the instructions. Please don't hesitate to contact us at 800-243-0000 if you require additional assistance. ~Tanisha

Hi, Gerry. Thank you for sharing your feedback about your LG TV. We're glad to hear that you're enjoying the picture quality. However, we're sorry to hear about the audio quality not meeting your expectations. No worries, we'll make sure to pass along your feedback to our product development team, as we're always looking for ways to improve our products. In the meantime, we're glad that you found a solution with the soundbar. If you have any other concerns or issues, please don't hesitate to reach out to us on our social media platform at @LGUSSupport. Thank you for choosing LG! `Liz

Hey there, Barb. We appreciate your time in leaving us a review regarding your TV. We suggest as a troubleshooting, to attempt resetting your Picture Settings. Please check out the link in this response for more information as to how to reset this: http://spr.ly/6428PlTSo. ^Anthony

Hi Jeff. Thank you for your review. We are happy with your TV picutre too. They look great! On the bright side... when it comes to remotes you are able to special order different ones. This way you have both your awesome TV and a very awesome looking remote control. Give this one a look! http://spr.ly/6425RblSX. - T