Hello! We are so delighted to see your are having a 5-star experience with your new LG LED 4K UHD Smart webOS TV! We hate to be bias, but it's probably the best in its class! We appreciate you sharing the outstanding features it possesses, as it will help us to keep enhancing our products! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita

Hi, there. We sincerely appreciate you taking the time to share your experience with us. It is deplorable to hear about the unfortunate incident with the delivery of your LG Smart TV (86UR8000AUA) model. We understand the disappointment and frustration this has caused, especially considering it was intended as a Christmas gift. To address this, we recommend contacting Sam's Club customer service at 888-746-7726 for immediate assistance. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Hey Gene. It’s great to hear that you’ve been loving your LG 65UR8000AUA! The LG OLED65C4 is an excellent choice for your next upgrade—especially with its stunning self-lit OLED picture quality and Art Gallery Mode, which transforms your screen into a beautiful display of artwork when not in use. Your current LG TV is a fantastic 4K UHD LED TV, but it does not feature the same Art Gallery Mode found in LG’s OLED models. If you’re looking for the ultimate combination of performance and design, the OLED65C4 is definitely a fantastic upgrade. Check it out here: https://shorturl.at/4jUc1. You can even connect with one of our live agents to get an exclusive deal just for you! Let us know if you have any other questions—we’re here to help! #LifesGood 🎨✨^David

Hi, there, Thank you for taking time to share your experience with the LG TV (50UR8000AUA) model. We're sorry to hear that you've had to go through with this. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie

Hey Bobby, we can definitely take a deeper look into this and see how we can support you. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We look forward to improving things. ~TammyJo