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Customer reviews for Michelin Primacy Tour A/S - 245/45R18 96V Tire for
Michelin Primacy Tour A/S - 245/45R18 96V Tire
3.7 out of 5 stars
stars
285 ratings285 reviews
  1. 5 stars56% (159)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (24)
  5. 1 star20% (58)

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Showing 101-110 of 285 reviews
Mar 24, 2025
Reviewer name: Den78
5 out of 5 stars
5 out of 5 stars review

Great Tires for Tesla Model S – Quiet and Comfortable!

I recently bought the Primacy™ Tour A/S tires for my Tesla Model S, and I couldn't be happier with my purchase! The ride is incredibly smooth, and the tires are very quiet, which makes for a peaceful driving experience. They handle really well and provide excellent comfort, even on longer drives. So far, everything is going great, and I'm really impressed with the performance. Highly recommend these tires for anyone looking to enhance their car's ride quality!

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
Jun 17, 2023
Reviewer name: Derailed
2 out of 5 stars
2 out of 5 stars review

not a great tire

Bought a new Terrain which had these tires from factory. During winter conditions (snow packed roads), I didn't feel comfortable driving with these tires. Seasons have changed to spring, Now driving in rain, these tires are terrible. Seems like they want to hydroplane. I have to reduce speeds so much that i'm being passed like i'm standing still. I can say the tires are smooth riding.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

Derailed, we're sorry to read of your disappointment in your original equipment tires. One of our team members will be in touch to discuss some options.

Jul 4, 2022
Reviewer name: PJKauai
5 out of 5 stars
5 out of 5 stars review

The Best

Have now had these tires for more then a month. They are the smoothest and quietest tires I have ever had. I realized this in just the first 100 feet of use! My last set of tires began to chunk, they were not Michelin. Had these tires because could not get Michelins and regretted getting them. But now back to Michelins, and enjoying them on my Volt.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
Jan 28, 2023
Reviewer name: Ford Owner
1 out of 5 stars
1 out of 5 stars review

Buy other brand of tire, STAY AWAY!!

This tires came on our brand new 2020 ford escape SEL the tires got down to 3/3nd when i had to replace them with only 23,641 miles on a 55k warranty tire. It was getting to dangerous to drive on our roads due to the heavy snow. Tires did not perform at all on snowy roads or ice, breaking was terrible. I also feel that this tires provide a small pull to the right even though the alignment was check multiply times. I do not recommend this tire we went with the General altimax 365aw which I am much happier.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

Ford Owner, we're sorry to read of your disappointment in the tires Ford chose for your vehicle. We hope that you will have better results with your replacement tires and that you will give the Michelin brand another chance in the future.

Aug 29, 2022
Reviewer name: Mikkie
1 out of 5 stars
1 out of 5 stars review

Tread wears out

I bought my Buick Envision in Nov, 2018 and it came with these tires. Have done proper maintenance on my vehicle. Found out that at 62000 my tires are shot...all four need replacing. I am so disappointed with these tires, Will not be replacing with Michelin tires.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
Apr 26, 2022
Reviewer name: Liz222
4 out of 5 stars
4 out of 5 stars review

Great customer service!

I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
Oct 21, 2024
Reviewer name: lcraigd
5 out of 5 stars
5 out of 5 stars review

Primacy Tour A/S

I was originally sold Cross Climate 2 tires for my 2021 Lexus 350. Those tires are for snow climates or a non-luxury car. I immediately noticed my car rode rough (it always drives smooth!). I contacted Michelin customer care because the store I went to did not want to exchange or refund at first. Michelin customer care was fantastic and walked me through to process to get my tires replaced under the 60 day satisfaction guarantee—no hassle. I got Primacy Tour A/S replacement tires which was recommended for my car. Now, it rides like butter again. Thank you Michelin!!!

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
Dec 20, 2022
Reviewer name: RJM
1 out of 5 stars
1 out of 5 stars review

Horrible road noise, incredibly firm tire.

Tires supplied from factory on XT6. Test drove vehicle on freshly replaced road/highway and was very quiet and smooth. After driving over a variety of roads the next few days after purchase these tires are extremely LOUD and very hard. Feel and especially HEAR every pit/pebble/ripple in the road. On one stretch of my daily commute these tires cause the body “drumming” endemic to body-on-frame vehicles. Even though both Cadillac and Michelin recommend 38 psi, lowered to 30 psi to check difference. Absolutely no difference. And did I mention they are LOUD/NOISY?? Have run Michelins almost exclusively on all my cars and this set is NOT up to Michelin standards. Will be replacing immediately.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

RJM, we're sorry to read that you are dissatisfied with the original equipment tires on your XT6. We suggest getting an inspection from your local Michelin retailer, and have them call us while you are there, so that we can gather more details.

Oct 28, 2024
Reviewer name: Charlotte
3 out of 5 stars
3 out of 5 stars review

Tire unraveled while driving.

This review is not intended to bash Michelin as they are a reputable company and brand. However, I believe that it is important to note that I was able to get 53000 miles before my tire began to unravel while driving. This is a hazard that should be made aware of to prevent life threatening injuries or worse.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

Charlotte, thank you for taking the time to submit a review. We recommend taking the tire in question to an authorized retailer for an inspection, then call us at 866-866-6605 8am-5pm EST Mon-Fri so that we can get more information about this tire..

Sep 19, 2022
Reviewer name: PBryant
1 out of 5 stars
1 out of 5 stars review

LOUD road noise.

These tires came installed on GMC 2022 Terrain SLT and the road noise is horrendous. With the radio turned up, road noise is still loud. The vehicle has 3,100 miles on it after taking I recently drove it on a 2400 mile vacation road trip. Is it the construction of this vehicle or the tires that account for the loud road noise? As winter is approaching in Colorado I was going to by X-Ice Michelins which I have had on Subarus I've owned. But the loud noise of the Primacy Tour tire makes me hesitate to buy. Michelin tire again.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care

PBryant, so sorry to hear of your disappointment with the Primacy Tour A/S. Our team is here and ready to help with a solution. We will be in touch via email.