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Customer reviews for Michelin Primacy Tour A/S - 245/45R18 96V Tire for
Michelin Primacy Tour A/S - 245/45R18 96V Tire
3.7 out of 5 stars
stars269 ratings269 reviews
  1. 5 stars55% (147)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 111-120 of 269 reviews
May 29, 2021
Lanen
5 out of 5 stars review

Every thing I hoped for.

Purchased a new 2021 Buick Encore GX. 4 weeks ago. This SUV came with Hankook Kinergy GT tires. Took them off after 200 miles! These tires should never have been used on a Buick GX or any car. The Primacy Tour A/S made this new SUV Ride much smoother, quieter and handle better. Very pleased with these tires. Spent a lot of time doing research on tires, and these Michelin tires had great reviews. Feel much safer driving now.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
Aug 29, 2022
Mike70
1 out of 5 stars review

Cobblestone ride

Less than 4K miles on these tires and I have tried a range of tire pressures to alleviate the problem - it feels like I am driving on a cobblestone street. Alignment, balancing, suspension parts - nothing helps. I have purchased many sets of Michelin tires but this set has totally turned me off to Michelin.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care

Mike70, sorry to hear that you are dissatisfied with the Primacy Tour A/S. Not sure how long ago you purchased the tires, but the Promise Plan includes a 60 day satisfaction guarantee. One of our team members will follow up with you to ensure this is resolved.

Aug 24, 2023
Oceanx
1 out of 5 stars review

Horrible ride

I bought these in 2021 and will never purchase again. They ride horrible, especially over any slightly rough-ish roads or bumps it feels like you’re hitting your actual wheel. I have had them checked several times to make sure they are inflated correctly and good condition because the ride is so bad and have been told the tires are fine they are just not smooth riding. I have them on my 2016 Honda Accord and cannot wait to change them out!!

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

Oceanx, we're sorry to read that you are unhappy with the ride of the Primacy Tour A/S tires on your Accord. A member of our team will be in touch to work with you and your retailer on finding a solution.

Feb 17, 2024
TS
4 out of 5 stars review

Great life, other reviews probably just cannot drive

These came factory on our RAV4. These tires did just fine in Idaho for the last 3 years (51,000 miles) in snow, ice, rain, and dry conditions. No idea where these other people are getting their reviews, I think its the fact they cannot drive. My wife had zero issues in the snow and rain as well. We are due for a new set and will be replacing with these.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
Jan 22, 2023
WillCarr
1 out of 5 stars review

Very Disappointed

I bought a new 2021 Chevy Blazer, came with Primacy Tour A/S. The Blazer has 25,600 miles and the tires are rotated by the Chevy Dealership every oil change. I don't drive the Blazer much, as it is my wife's. We received less than 2 inches of snow this weekend, as was driving the Blazer I was sliding all over the road. The traction from stop to accelerate in AWD is terrible. I was traveling about 20 MPH and slide 25 feet through an intersection. I pulled over and examined the tires, these is really no tread left land the outer parts of the tires are rounded. These are nowhere close to a 55,000-mile tire.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

WillCarr, there are several factors involving tire wear. Our team is here and able to help with a solution. We suggest taking your vehicle to an authorized Michelin retailer for an inspection of the tires. Please ask the dealer to contact us while you are there so that we can get more information.

Aug 29, 2022
Mikkie
1 out of 5 stars review

Tread wears out

I bought my Buick Envision in Nov, 2018 and it came with these tires. Have done proper maintenance on my vehicle. Found out that at 62000 my tires are shot...all four need replacing. I am so disappointed with these tires, Will not be replacing with Michelin tires.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
Sep 9, 2024
2021 Ford Escape Owner
1 out of 5 stars review

Low mileage/excessive tread wear

They came with the 2021 Ford Escape that I bought new in 2021. I check and inflate as needed every month as required and the outside edges of the tires are wearing through to the first set of plies. Very disappointed with only 45,000 miles. I've had original Michelins on previous cars that got me 70-80,000 miles.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

2021 Ford Escape Owner, When the shoulder of the tread on one side of a tire wears faster than the rest of the tire, this can result from a variety of conditions (misalignment, loose or worn suspension components, hard cornering, improper tire rotation practices, misapplication, high crown roads or non-uniform mounting. We'd recommend taking your vehicle to an authorized Michelin retailer for an inspection of the tires. You are welcome to contact us at 866-866-6605 8am-5pm EST upon getting their inspection.

Sep 14, 2023
Bob27
1 out of 5 stars review

Terrible

Absolutely terrible tires! Loud, noisy terrible traction and if you drive in winter good luck! Very disappointing that even in AWD at slow speeds I’d be sliding and can’t turn. Came on my new suv I bought and at 36,000 miles they need replacing already.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

Bob27, we're sorry to read of your disappointment in the Primacy Tour A/S tires. A member of our team will be in touch with you to discuss options suitable for your vehicle.

Oct 28, 2024
Charlotte
3 out of 5 stars review

Tire unraveled while driving.

This review is not intended to bash Michelin as they are a reputable company and brand. However, I believe that it is important to note that I was able to get 53000 miles before my tire began to unravel while driving. This is a hazard that should be made aware of to prevent life threatening injuries or worse.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

Charlotte, thank you for taking the time to submit a review. We recommend taking the tire in question to an authorized retailer for an inspection, then call us at 866-866-6605 8am-5pm EST Mon-Fri so that we can get more information about this tire..

Jul 11, 2024
Excellence 54
5 out of 5 stars review

Smooth Quiet Ride

I just purchased these tires on July 1 and had them installed on July 10 when they arrived at the warehouse. Installation was pretty quick. My ride to work this morning on the highway felt like I had a new car. The ride was super quiet and super smooth. The weather is dry so I can't rate grip of tire in 'weather' conditions, however, they grip the road really well in normal climate. I will update review if anything changes. So far, so good!

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394