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Customer reviews for Michelin Primacy Tour A/S - 245/45R18 96V Tire for
Michelin Primacy Tour A/S - 245/45R18 96V Tire
3.7 out of 5 stars
stars269 ratings269 reviews
  1. 5 stars55% (147)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 91-100 of 269 reviews
Oct 21, 2024
lcraigd
5 out of 5 stars review

Primacy Tour A/S

I was originally sold Cross Climate 2 tires for my 2021 Lexus 350. Those tires are for snow climates or a non-luxury car. I immediately noticed my car rode rough (it always drives smooth!). I contacted Michelin customer care because the store I went to did not want to exchange or refund at first. Michelin customer care was fantastic and walked me through to process to get my tires replaced under the 60 day satisfaction guarantee—no hassle. I got Primacy Tour A/S replacement tires which was recommended for my car. Now, it rides like butter again. Thank you Michelin!!!

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
Oct 24, 2021
sallyjane
1 out of 5 stars review

Poor mileage

I purchased these tires July 2019 and now after only 26,518 miles, they need to be replaced due to tread depth be 3/32. Although they are very quiet and have a smooth ride, they should last longer, considering the price. Very disappointed long-time customer.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care

sallyjane, we're sorry to hear that your tires need to be replaced after only 26k. We would like to discuss further. A member of our Consumer Care Team will be in touch with you. Or you can contact us at 866-866-6605 for assistance.

Dec 6, 2019
Slim
5 out of 5 stars review

2016 Mazda 6

Superior tire from original Dunlop’s. Mazda engineers should have spec’d this tire from the start. From road noise, wet/dry stability, comfort, wear, and even light snow this tire is exponentially better in every way the Dunlop wasn’t. Another win for the Michelin team!

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care

Thanks for the awesome review Slim! Michelin customers ROCK!

Nov 28, 2023
Michelin Knock Offs
1 out of 5 stars review

Only got 25,000 miles, not the advertised 55,000 miles

These tires came with my 2021 GMC Acadia. I haven't even hit 25,000 miles and they now need replacing. I rotated the tires on time and checked air pressures every month according to the owner's manual. I see in the warranty that "Original Equipment tires are excluded". Based on my experience, and what I'm seeing from other reviews with similar experiences, these tires must be very poorly manufactured. Michelin should be ashamed for selling these, and even more ashamed for not having a solutions for those of us who only got 20-40k life from these tires.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Uniroyal US

MKO, we understand your frustration. We'd suggest that you have your tires inspected by an authorized Michelin retailer in your area. Please ask the dealer to call us while you are there so that we can gather more details and see how to proceed.

Nov 23, 2020
Brownflight
5 out of 5 stars review

Imppressed

I bought these as a replacement for my Michelin Premier tires that were original equipment on my RX. The OEM tires were out of stock in Michelin or Bridgestone. I searched for weeks before I found these Tour A/S. I was not impressed with the OEM tires. They lasted only 30K not the 60K they advertised. The rolling resistance of these Tour A/S is incredible and I expect they will outperform and out last the the OEM tires on my Lexus.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care

So glad to hear of your great experience with Primacy Tour A/S tires, Brownflight.

Sep 29, 2023
Rick
1 out of 5 stars review

<30k Miles... Disappointing

These came on a new Ford Bronco Sport I purchased in late June of 2021. Already need new tires for winter. They didn't even make it past 30,000 miles of highway driving. Very disappointed in the product. Was excited when I bought the vehicle and saw Michelin tires on it because I thought they were the highest quality... now I need to buy all new tires. They didn't make it anywhere close to the 55,000 mile tread warrantee.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

Rick, there are several factors involved in tire wear. A member of our team will be in touch to discuss further with you.

Jun 17, 2023
Derailed
2 out of 5 stars review

not a great tire

Bought a new Terrain which had these tires from factory. During winter conditions (snow packed roads), I didn't feel comfortable driving with these tires. Seasons have changed to spring, Now driving in rain, these tires are terrible. Seems like they want to hydroplane. I have to reduce speeds so much that i'm being passed like i'm standing still. I can say the tires are smooth riding.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

Derailed, we&#39;re sorry to read of your disappointment in your original equipment tires. One of our team members will be in touch to discuss some options.

Sep 8, 2022
Kia21
1 out of 5 stars review

Tire wears out

These tires came on my 2021 Kia Telluride that I bought new. At the last oil change/maintenance check the tread was at 4/32 and I was told I’d need tires before winter. The car only has 26000 miles on it. Seems ridiculous they didn’t last longer. I would not recommend.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care

Kia21, we get your frustration. Our team would like to gather more information and help with a solution. We will be in touch by email.

Jan 5, 2025
Alten
2 out of 5 stars review

Tires wear out much too quickly

I was told by the car dealership that all 4 tires needed replacement after just 15,500 miles. These are the original tires that car on my Ioniq5 when purchased new. The tires are H rated and carry a 50,000+ mile warranty so it is very concerning why they have worn so quickly. The tires appear to be aligned properly - there is no uneven treat wear. Being that these are on an EV, I do not drive aggressively as my interest is in range, not sharp turns or rapid acceleration. These tires are rather pricy so to get them replaced that often is just not cost effective. I will likely consider trying a different brand of tire that will, hopefully, last longer.

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

Alten, we're sorry to read that your tires are in need of replacement. We would suggest an inspection of the tires by an authorized retailer to determine if there are any underlying issues to cause excess wear. You are welcome to contact us at 866-866-6605 8am-5pm EST Mon-Fri should you have further questions.

Jan 24, 2025
nkgeicher
3 out of 5 stars review

Life much lower than stated

I had these tires on new 2021 XT-5 Premium Luxury. With 33000 miles, I have - 9mm of brake disc on all 4 sides - No need for wheel alignment - no pulling on one side or uneven wear - Lifetime average of 23.7 miles / gallon on 2L Turbo engine - All four tires are left with 4/32 tread. This means all other parameters show an excellent driving record, still the tires are worn out much earlier than expected

Review from michelinman.com
Helpful?545ZU1ELM9A713823206394
reply from Consumer Care MIC US

nkgeicher, we are sorry to read that your tires are close to needing replacement prior to delivering your expected mileage. We will be glad to speak to a local authorized Michelin retailer that has inspected the tires. Upon inspection, please have the dealer call us at 866-866-6605 8am-5pm EST Mon-Fri with their findings.