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Customer reviews for Shark Rotator Pet Plus Upright Vacuum for
Shark Rotator Pet Plus Upright Vacuum
4.4 out of 5 stars
stars1,836 ratings768 reviews
  1. 5 stars72% (1,323)
  2. 4 stars15% (272)
  3. 3 stars5% (87)
  4. 2 stars3% (48)
  5. 1 star6% (106)

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Showing 741-750 of 768 reviews
Dec 30, 2019
Jclaska
1 out of 5 stars review

Stopped working after a couple uses

We bought this sweeper because it was such a great deal and loved our other shark but we used it maybe 5 times total and then it stopped working. Very unfortunate and a waste of money.

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reply from Supplier Response

We are extremely sorry to hear about your experience with this vacuum. We would like to learn more about this. Please share your contact information and a brief description of the issue with us via helpfulshark@sharkninja.com.

Jan 13, 2021
Bunyun38
5 out of 5 stars review

awesome vacuum

This vacuum has been awesome. I bought two of them. One for upstairs and one for my downstairs. It picks up my dog hair with no problem. I love the fact that I can clean the filters that are in it, plus the canister. No more wasting money on bags.

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Dec 14, 2020
Disfan
5 out of 5 stars review

lightweight, easy to use

I bought this about a year ago at Sam's, and I love it. The suction is way better than my canister one (which I quit using) Its great on carpet and tile. Lightweight, easy to maneuver, very easy to clean

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Jul 23, 2020
Manny
1 out of 5 stars review

Not a good vacuum

My hubby picked up this vacuum on the 15th. As soon as I turn it on to use it standing on the carpet, the red light came on. No matter what I did the red light came on and stayed on. I plan to return it. Waste of time to buy and use.

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Sep 6, 2019
Dilemma
1 out of 5 stars review

Worse Sharp vacuum I have ever purchased.

It is too heavy, has no light, cord is at the bottom in the back of the tank, constantly running over it when you pull the vacuum toward you. Cord is too short - I hate it!

Review from sharkninja.com
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Nov 29, 2019
Harpertrucks
5 out of 5 stars review

Bought this Black Friday, 2019

I have several vacuums ranging in price from $500+ to this one for $100.00 on sale and it is as good as any of them. Only complant is cord is only 25' vs. 35' on my more expensive ones. I know it is new, but it is light and easy to maneuver.

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Sep 23, 2020
Doclolly
4 out of 5 stars review

Powerful and light-weight

I love this vaccuum. It is extremely effective, powerful, and light-weight. The only reason I didn't give it five stars was that it only has two attachments.

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Jan 28, 2021
Gina
1 out of 5 stars review

Disappointed!

This is the second Shark Rotator Pet Plus vacuum cleaner that I will be returning as the roller brush will not work no matter what. I exchanged the first one & will not be exchanging this one .

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Jan 13, 2020
Christina
1 out of 5 stars review

No suction after 3 months

I bought this vacum in August when we moved into a house with brand new carpeting. After about 3 months of use the vacum stopped working. We have taken it apart and removed the clogs and it still has no suction.

Review from sharkninja.com
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reply from SharkNinja

We are very sorry to hear that you are experiencing an issue with the suction. We are more than happy to help you with this. Could you please share your contact information and reference number, 140779266, with us via helpfulshark@sharkninja.com?

Mar 15, 2024
Patrick
1 out of 5 stars review

DON"T BUY!!!

In less than a year the roller brush wore out. Thought it would be easy to replace like many other models, WRONG! Called Shark customer service, you have to replace the entire bottom of the vacuum! Anyone want to buy this piece of junk!

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reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you were having trouble with your Shark Rotator Pet Plus Upright Vacuum. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.Kind regards, Shark Clean