We had our previous Keurig for 8 years! Dependable but heavy and bulky. Upgraded to this machine and what a difference. Love the technology with multiple punctures. Similar to how our Nespresso works to extract rich cup of coffee. Also, this machine heats the water FAST and is very quiet.

I am notorious for leaving the coffee maker on. No problem anymore, it has an auto off feature! Lift the K-cup lever, pop one in and close. It automatically turns on, too! Select brew size and hit the K in the middle, then in no time at all, a nice, hot cup of coffee. This is my third Keurig and so far my favorite. My husband was very frustrated with our old one and asked for a new one. I decided to give this one a try and I am very happy with it.

This Keurig takes up much less space on my counter, especially with the water housed at the rear of the pot, not the side. The ability to relocate the water reservoir is excellent. The best improvement from my old Keurig is that it only takes seconds for the coffee to begin to brew, virtually no waiting for the water to heat. I also think the updated drip system makes for a richer cup of coffee.

Over the last couple of years I’ve had to replace my brewer several times because after only a couple months of using it, it stops working. The first brewer I ever had lasted many years, but I think the workmanship and quality now is much different and they are not made to last. I’m extremely disappointed in Keurig products and will probably not purchase another one if this one also goes out.

I bought this coffee maker two weeks ago and absolutely love it! I love that it has a filter in it that will automatically filter the water before brewing. Also, I love the ability to choose different amounts of coffee and strength. A great feature is the ability to put a travel mug right under the brewer so that you don't have to dirty an extra mug to pour in.

This unit is so much faster at brewing the coffee than the older unit we had, which was at least 10 years old. However the one draw back is the size of the water tank, it is smaller than the older unit was. And thus we are always having to refill it, we enjoy our coffee. Thank you for making a good coffee maker.

Keurig customer for years. I'm so disappointed in this product. Cheap plastic & lightweight. Hate that has auto off in 5 minutes. The handle spring is so strong, the unit jumps all over the counter. The water mount is so weak. Units use to last years, now your product has a shorter & shorter life. I want buy another Keurig coffee maker. Use to promote Keurig makers, now I'll tell everyone to buy something else. I'm so disappointed in this brewer and in the Keurig reputation.

I have been using for about 3 weeks. Coffee is excellent - more flavorful and stronger than very old Keurig. Using the reusable k-cup is a pain. It seems Keurig did everything in its power to make usage difficult. Very poor design. Specifics: (1) you have to disassemble chamber to use. (2) the k-cup does not always close properly. I know Keurig makes most of its money selling k-cups, but purposeful inconvenience is not good. I do like the k-supreme but would only recommend with caveats.

Saves a ton of energy, shuts off by itself. Put a kcup in and close the lid, put in your cup size. It starts brewing very quickly. It is so quiet, no boiling water noise at all like all the others we have had. And the same when it finishes brewing, so quiet.

I ordered this model for my parents because of the size and shape. It's much easier to operate than the little dorm size units. I really like the handle on the water tank. Having an option for the placement of the tank is great. I wish those options included both sides as well as the back. The color was a bonus - it's my dad's favorite.