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Customer reviews for Michelin Primacy Tour A/S - 255/40R21 102W Tire for
Michelin Primacy Tour A/S - 255/40R21 102W Tire
3.7 out of 5 stars
stars
284 ratings282 reviews
  1. 5 stars56% (159)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (23)
  5. 1 star20% (58)
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Showing 81-90 of 282 reviews
Jun 29, 2023
teeter
3 out of 5 stars review

Just Okay

This Primacy tire came on our new 19 Ford Edge SEL. We have 25,000 miles on this tire, driven exactly 4 years to date. June 19-June 23. I keep the tire pressure from 36-38psi [Cold] year round, in our lower Wisconsin weather, with even tire wear. I have my own compressor in the garage. There is just my wife and I and both retired since 2010. The tread wear bars are not quite fully exposed. This November, due to our Wisconsin winter season, these Primacy tires will have to be replaced. I might say these tires will reach 30,000 to fully expose the wear bars, at best. I was not expecting a whole lot from these tires in the off set. I once had 55,000 mile warranty tires and were good for 35,000 miles. This specific tire did not meet my grade. You be the judge.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

teeter, we hear your frustration. We'd like to get more details and help. A member of our team will be in touch to help with a solution.

Jun 14, 2023
gator
5 out of 5 stars review

Great Tires

I have the Primacy Tour A/S 245/50 R 20 V102 as stock on my 2021 KIA Telluride SX-P AWD. I took delivery of my Telly on NOV. 3, 2020. I now have 72,455 miles on these tires. Last month I rotated the tires and the treads measured 5/32". I am now looking at replacing them with the same tires. I have been completely satisfied with these tires.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Aug 29, 2022
Mike70
1 out of 5 stars review

Cobblestone ride

Less than 4K miles on these tires and I have tried a range of tire pressures to alleviate the problem - it feels like I am driving on a cobblestone street. Alignment, balancing, suspension parts - nothing helps. I have purchased many sets of Michelin tires but this set has totally turned me off to Michelin.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

Mike70, sorry to hear that you are dissatisfied with the Primacy Tour A/S. Not sure how long ago you purchased the tires, but the Promise Plan includes a 60 day satisfaction guarantee. One of our team members will follow up with you to ensure this is resolved.

Jan 5, 2024
G80
3 out of 5 stars review

Disappointed

These tires are on my Genesis G80 and only have 26,000 miles on the car and told that they are at end of life….im a stay at home mom, I do not drive much. Im a lifetime Michelin tire owner and disappointed that they haven’t even lasted 1/2 of expected miles. I can’t continue with these tires if I need a new set so often

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Michelin US

G80, we're sorry to read that your tires need to be replaced. Our team is here to help. Please give us a call at 866-866-6605.

Jan 28, 2023
Ford Owner
1 out of 5 stars review

Buy other brand of tire, STAY AWAY!!

This tires came on our brand new 2020 ford escape SEL the tires got down to 3/3nd when i had to replace them with only 23,641 miles on a 55k warranty tire. It was getting to dangerous to drive on our roads due to the heavy snow. Tires did not perform at all on snowy roads or ice, breaking was terrible. I also feel that this tires provide a small pull to the right even though the alignment was check multiply times. I do not recommend this tire we went with the General altimax 365aw which I am much happier.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Ford Owner, we're sorry to read of your disappointment in the tires Ford chose for your vehicle. We hope that you will have better results with your replacement tires and that you will give the Michelin brand another chance in the future.

May 15, 2023
jabgq101
5 out of 5 stars review

Held up very well, 50k miles

Came on my Ford Mustang Mach E (EV) and I wouldn't be replacing them at 50k miles except I have a screw in 1 tire, finish nail in another tire, and a plug already in a 3rd tire.....thank Hurricane Ian for that. Great tire and I will be replacing them with the same one!

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jul 27, 2023
Emily
1 out of 5 stars review

Worn out at 27,000 Miles-(warrenty was 55, 000)

I brought my Ford Explorer into my local Ford Dealer for routine oil change this week and was disappointed to hear all 4 of my tires need to be replaced. My car has been in to this dealer for all routine maintenance since I purchased it. One of the 4 tires were at 3 32nds and needing immediate attention. They ended up putting my spare tire on in the interim. Scarry as I have to littles that ride with me. My Explorer only has 27,000 miles, the tires suggest a limited 55,000-mile warranty. I am not even halfway there yet, and they need to be replaced. I have the Michelin Primacy A/S 255/55/R20 V110 -Definitely would not recommend.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Emily, sorry to read that your tires are nearing the wear indicators. We'd suggest that you have a local Michelin retailer inspect the tires. Have the dealer contact us while you are there.

Sep 12, 2023
Mel1166
3 out of 5 stars review

Unable to get replacement

Bought these tires only 10 months ago, needing one replaced already. Hit a nail and am told it is slit and needs replaced. Problem is that we cannot find one in stock. It has been over a week and I need my car. Tires are not even a year old, why can’t we get replacement. These tires are loud and can be rough riding. At first rotation I was told they are wearing uneven. Took it to dealership and was told alignment is fine. I feel like these tires are lacking and have caused me to possibly reconsider buying Michelin in the future.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Mel1166, we hear your frustration. One of the members of our Consumer Care team will be in touch to assist with finding a replacement tire.

Jan 24, 2025
nkgeicher
3 out of 5 stars review

Life much lower than stated

I had these tires on new 2021 XT-5 Premium Luxury. With 33000 miles, I have - 9mm of brake disc on all 4 sides - No need for wheel alignment - no pulling on one side or uneven wear - Lifetime average of 23.7 miles / gallon on 2L Turbo engine - All four tires are left with 4/32 tread. This means all other parameters show an excellent driving record, still the tires are worn out much earlier than expected

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

nkgeicher, we are sorry to read that your tires are close to needing replacement prior to delivering your expected mileage. We will be glad to speak to a local authorized Michelin retailer that has inspected the tires. Upon inspection, please have the dealer call us at 866-866-6605 8am-5pm EST Mon-Fri with their findings.

Jun 3, 2023
Loubs
2 out of 5 stars review

Range disappointment

These tires came stock on my 2021 Ford Mach-E. Tires are now completely worn at 55K and need to be replaced. There's no way they would ever make it to the 90,000 kilometer range claims. I am quite disappointed as Michelin has always treated me well on all my past vehicles. I'm now obviously in the market for replacement tires and my confidence in the brand is now in question. I also work in the transportation field and I'm responsible for a large fleet of truck/trailer tires which typically we would purchase Michelin but at this point I'm not so sure we should.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071