Skip to Main Content
Sams Club
Sams Club
Customer reviews for Michelin Primacy Tour A/S - 255/40R21 102W Tire for
Michelin Primacy Tour A/S - 255/40R21 102W Tire
3.7 out of 5 stars
stars272 ratings270 reviews
  1. 5 stars55% (150)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
Sort by |
Showing 91-100 of 270 reviews
Jun 14, 2023
gator
5 out of 5 stars review

Great Tires

I have the Primacy Tour A/S 245/50 R 20 V102 as stock on my 2021 KIA Telluride SX-P AWD. I took delivery of my Telly on NOV. 3, 2020. I now have 72,455 miles on these tires. Last month I rotated the tires and the treads measured 5/32". I am now looking at replacing them with the same tires. I have been completely satisfied with these tires.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Nov 9, 2021
Zeke B
3 out of 5 stars review

Nice handling, but traction and treadwear is limited...

I purchased a set of 215/55/17 in Oct 2018 for my ES 350 with 119K miles. They were only fair as an all season tire here in MN. At 151K miles these tires were worn down to the wear bars and I had to replace them last month with a set of Goodyear Weather ready tires. The Michelin Defenders I've had previously gave much better life than the 32K miles these did.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

Zeke B, we are sorry to hear about your negative experience with the Primacy Tour A/S tires on your Lexus. We hope that you will consider Michelin tires again in the future.

Oct 30, 2021
Mom of 2 boys
1 out of 5 stars review

Low mileage not worth your money

This tire came with my Lincoln I have 8,000 miles on a 55,000 mile tire and they are already halfway through the life of the tire. I have done 2 rotations on the tires so they are all are at 5/32nds. I will be lucky if the tire will last 2 more months .

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

Mom of 2 boys, we are sorry to hear that your Primacy Tour A/S tires are wearing so quickly. We'd like to gather more info and help with a solution. A member of our Consumer Care Team will be in touch. Or you can call us at 866-866-6605 for assistance.

Jun 11, 2024
daktam
4 out of 5 stars review

Nice road characteristics, but treadwear nowhere near the promised miles.

These tires ride well and quietly, and they also improved the handling of my Lexus ES330. These V-rated tires provided handling and cornering that was better than the Michelin H-rated tires my car had previously. The only major drawback is that although they came with a 60,000 mile treadwear warranty, they were worn to replacement-needed level after a bit less than 13,000 miles (and had been properly inflated, wore evenly, and rotated every 6,000 miles). Michelin's "fine print," which I had not seen until now, limits treadwear warranty to specified miles OR 6 years, whichever comes first. I bought these before the pandemic, and did not travel for 3 years, yet Michelin's "clock was ticking," and when I called today to request pro-rated coverage, they said no. So much for "customer goodwill."

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jan 1, 2023
Michelin customer
3 out of 5 stars review

Lots of tire noise

Michelin has been my only tire choice for years. I currently have four vehicles, all with Michelin tires. I recently installed the Primacy Tour A/S and they are significantly noisier than any of the other Michelins (LT, Pilot 4s, Defender T) on my other cars. They handle well and are smooth, as I've come to expect from Michelin.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Michelin customer, thanks for the feedback. Hopefully you took advantage of the Michelin Promise Plan which includes a 60 day Satisfaction Guarantee.

Jan 30, 2025
Bob007
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

Feb 7, 2025
Robert
4 out of 5 stars review

Good Tire

I just purchased these tires. I rated them "Good" only because I don't know yet how they will perform. However, I had an incident on the road which made me to feel a bit better. I hit a large stone on the 60 MPH. I thought that I would loose the tire but it withstand the impact and did not get damaged to my surprise.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Sep 12, 2023
Mel1166
3 out of 5 stars review

Unable to get replacement

Bought these tires only 10 months ago, needing one replaced already. Hit a nail and am told it is slit and needs replaced. Problem is that we cannot find one in stock. It has been over a week and I need my car. Tires are not even a year old, why can’t we get replacement. These tires are loud and can be rough riding. At first rotation I was told they are wearing uneven. Took it to dealership and was told alignment is fine. I feel like these tires are lacking and have caused me to possibly reconsider buying Michelin in the future.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Mel1166, we hear your frustration. One of the members of our Consumer Care team will be in touch to assist with finding a replacement tire.

Nov 28, 2023
Mike in MN
5 out of 5 stars review

Totally Satisfied With Michelin Tires

Michelin Primacy Tour A/S tires are original equipment on my 2021 GMC Acadia Denali which I purchased new. The tires now have traveled 22K miles and still perform like the day I bought the vehicle. The tread wear is minimal or what I would consider normal. The tires remain quiet, handle well in all weather conditions including Minnesota snow and ice, and I must say these are exceptionally smooth riding tires. I have owned upwards of 50 vehicles in my life and have driven well over 2 million miles. The Michelin Primacy Tour A/S is among the best tire I’ve owned. I also have a 2020 Yukon Denali that rides on Michelin Defender LTX M/S2 tires and these are top of the line in performance and ride as well.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jan 20, 2025
Eric72
2 out of 5 stars review

Good on dry/wet condition, but terrible on snow

These tires came with 2024 Genesis GV 70 EV. I only have 6000 miles on them. I like the look and how smooth and quiet they performed on dry and wet surfaces. As being that they are A/S tires, I expected decent performance on snow covered surfaces. But that was not the case when we got snow accumulation of 4-5 inches. It wasn't even icy condition. These tires were slipping as if they were summer tires on snow. For those who live in warmer climate, these are good tires. But I wouldn't recommend these tires for those living in colder climate.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Eric72, this is the tire chosen by the vehicle manufacturer to best compliment the ride and handling. It may be that a winter tire is necessary in your location. Give us a call and we'll be glad to discuss suitable winter tires for your application. We can be reached at 866-866-6605 8am-5pm EST Mon-Fri.