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Customer reviews for Michelin Primacy Tour A/S - 255/40R21 102W Tire for
Michelin Primacy Tour A/S - 255/40R21 102W Tire
3.7 out of 5 stars
stars
284 ratings282 reviews
  1. 5 stars56% (159)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (23)
  5. 1 star20% (58)
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Showing 101-110 of 282 reviews
Mar 31, 2023
Jon67
1 out of 5 stars review

Very disappointed worn out in 2.5 years at 35,500 miles

Very dissatisfied with the tread wear of these tires. Bought car in September of 2020, A 2020 Hyundai Tucson Sport, I have owned the car for 2.5 years and 35,500 miles and it has been religiously serviced by the Dealer. Came with OE Michelin Primary Tour A/S 245/45/19 tires. Thought the Michelin band was the #1 tire company but fooled me, currently these tires are sitting at 4/32’s of tread left and will have to be replaced after the next tire rotation. Pretty sad for a tire at should last about 5 years and 55,000 miles, Plus my commute is nothing aggressive some highway and city driving a total of 24 miles a day. When the time comes which will be very shortly will be looking other brands other than Michelin for replacement

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Jon67, sorry to read that your tires are in need of being replaced. A member of our team will be in touch to help with a solution.

Jun 29, 2023
teeter
3 out of 5 stars review

Just Okay

This Primacy tire came on our new 19 Ford Edge SEL. We have 25,000 miles on this tire, driven exactly 4 years to date. June 19-June 23. I keep the tire pressure from 36-38psi [Cold] year round, in our lower Wisconsin weather, with even tire wear. I have my own compressor in the garage. There is just my wife and I and both retired since 2010. The tread wear bars are not quite fully exposed. This November, due to our Wisconsin winter season, these Primacy tires will have to be replaced. I might say these tires will reach 30,000 to fully expose the wear bars, at best. I was not expecting a whole lot from these tires in the off set. I once had 55,000 mile warranty tires and were good for 35,000 miles. This specific tire did not meet my grade. You be the judge.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

teeter, we hear your frustration. We'd like to get more details and help. A member of our team will be in touch to help with a solution.

Sep 12, 2023
Mel1166
3 out of 5 stars review

Unable to get replacement

Bought these tires only 10 months ago, needing one replaced already. Hit a nail and am told it is slit and needs replaced. Problem is that we cannot find one in stock. It has been over a week and I need my car. Tires are not even a year old, why can’t we get replacement. These tires are loud and can be rough riding. At first rotation I was told they are wearing uneven. Took it to dealership and was told alignment is fine. I feel like these tires are lacking and have caused me to possibly reconsider buying Michelin in the future.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Mel1166, we hear your frustration. One of the members of our Consumer Care team will be in touch to assist with finding a replacement tire.

Sep 8, 2022
Kia21
1 out of 5 stars review

Tire wears out

These tires came on my 2021 Kia Telluride that I bought new. At the last oil change/maintenance check the tread was at 4/32 and I was told I’d need tires before winter. The car only has 26000 miles on it. Seems ridiculous they didn’t last longer. I would not recommend.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

Kia21, we get your frustration. Our team would like to gather more information and help with a solution. We will be in touch by email.

Nov 23, 2020
Brownflight
5 out of 5 stars review

Imppressed

I bought these as a replacement for my Michelin Premier tires that were original equipment on my RX. The OEM tires were out of stock in Michelin or Bridgestone. I searched for weeks before I found these Tour A/S. I was not impressed with the OEM tires. They lasted only 30K not the 60K they advertised. The rolling resistance of these Tour A/S is incredible and I expect they will outperform and out last the the OEM tires on my Lexus.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

So glad to hear of your great experience with Primacy Tour A/S tires, Brownflight.

May 31, 2025
DT tulsa
1 out of 5 stars review

Replace 2 of 4 at just 20,000 miles

High wear at Very low milage. These tires were installed at the factory on my 2024 Genesis GV80. I just took the car in for its 20,000 mile service. The dealership recommends replacement of two of the four tires due to low tread. I can’t believe a Michelin brand tire rated at 55,000 miles has low tread at 20,000 miles. Many of the reviews say the tires are notorious for a short life and I have to agree. I will not be replacing these tires with Michelin that’s for sure.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Oct 7, 2023
Kia owner
5 out of 5 stars review

Lasted 59,000 miles, very satisfied

Interesting to see such a wide variety of reviews. I came across these reviews looking to buy the same tires. I need to replace these on my KIA Telluride and have 59,000 miles and they have been quiet, and good in the snow of N.H. Perhaps lasted longer because it is a colder climate?

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Aug 29, 2022
Mike70
1 out of 5 stars review

Cobblestone ride

Less than 4K miles on these tires and I have tried a range of tire pressures to alleviate the problem - it feels like I am driving on a cobblestone street. Alignment, balancing, suspension parts - nothing helps. I have purchased many sets of Michelin tires but this set has totally turned me off to Michelin.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

Mike70, sorry to hear that you are dissatisfied with the Primacy Tour A/S. Not sure how long ago you purchased the tires, but the Promise Plan includes a 60 day satisfaction guarantee. One of our team members will follow up with you to ensure this is resolved.

Oct 28, 2024
Charlotte
3 out of 5 stars review

Tire unraveled while driving.

This review is not intended to bash Michelin as they are a reputable company and brand. However, I believe that it is important to note that I was able to get 53000 miles before my tire began to unravel while driving. This is a hazard that should be made aware of to prevent life threatening injuries or worse.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Charlotte, thank you for taking the time to submit a review. We recommend taking the tire in question to an authorized retailer for an inspection, then call us at 866-866-6605 8am-5pm EST Mon-Fri so that we can get more information about this tire..

Sep 29, 2023
Rick
1 out of 5 stars review

<30k Miles... Disappointing

These came on a new Ford Bronco Sport I purchased in late June of 2021. Already need new tires for winter. They didn't even make it past 30,000 miles of highway driving. Very disappointed in the product. Was excited when I bought the vehicle and saw Michelin tires on it because I thought they were the highest quality... now I need to buy all new tires. They didn't make it anywhere close to the 55,000 mile tread warrantee.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Rick, there are several factors involved in tire wear. A member of our team will be in touch to discuss further with you.