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Customer reviews for Michelin Primacy Tour A/S - 255/40R21 102W Tire for
Michelin Primacy Tour A/S - 255/40R21 102W Tire
3.7 out of 5 stars
stars
289 ratings287 reviews
  1. 5 stars56% (163)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (24)
  5. 1 star20% (58)
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Showing 111-120 of 287 reviews
Oct 29, 2023
Reviewer name: ironkid
1 out of 5 stars
1 out of 5 stars review

Exceptionally uncomfortable tires on rough roads

Purchased in 2022 and these ride exceptionally smooth and quiet in great roads but on rough and bumpy roads they are the worst for this price. You can feel everything on the road and my poor car stares at me! If you are living in a place with super good roads, hands down you will be happy with these..

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Michelin US

ironkid, sorry to read of your disappointment. We'd suggest having the tires inspected by an authorized Michelin retailer in your area. Have the dealer contact us while you are there.

Jan 30, 2025
Reviewer name: Bob007
1 out of 5 stars
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

Jun 14, 2023
Reviewer name: gator
5 out of 5 stars
5 out of 5 stars review

Great Tires

I have the Primacy Tour A/S 245/50 R 20 V102 as stock on my 2021 KIA Telluride SX-P AWD. I took delivery of my Telly on NOV. 3, 2020. I now have 72,455 miles on these tires. Last month I rotated the tires and the treads measured 5/32". I am now looking at replacing them with the same tires. I have been completely satisfied with these tires.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
May 6, 2023
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Bad tread wear

These tires came on my new 2022 chevy Equinox premier. Bought the car last year car has 26,000 miles and the dealership told me yesterday I need 4 new tires. And the dealership won’t stand behind them. Absolutely disappointed in the tread wear. I’ll never purchase Michelin tires.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

James, so sorry to hear your tires are in need of replacement. A member of our team will be in touch to get more information and help with a solution.

Feb 17, 2024
Reviewer name: TS
4 out of 5 stars
4 out of 5 stars review

Great life, other reviews probably just cannot drive

These came factory on our RAV4. These tires did just fine in Idaho for the last 3 years (51,000 miles) in snow, ice, rain, and dry conditions. No idea where these other people are getting their reviews, I think its the fact they cannot drive. My wife had zero issues in the snow and rain as well. We are due for a new set and will be replacing with these.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jul 4, 2022
Reviewer name: PJKauai
5 out of 5 stars
5 out of 5 stars review

The Best

Have now had these tires for more then a month. They are the smoothest and quietest tires I have ever had. I realized this in just the first 100 feet of use! My last set of tires began to chunk, they were not Michelin. Had these tires because could not get Michelins and regretted getting them. But now back to Michelins, and enjoying them on my Volt.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Oct 21, 2024
Reviewer name: lcraigd
5 out of 5 stars
5 out of 5 stars review

Primacy Tour A/S

I was originally sold Cross Climate 2 tires for my 2021 Lexus 350. Those tires are for snow climates or a non-luxury car. I immediately noticed my car rode rough (it always drives smooth!). I contacted Michelin customer care because the store I went to did not want to exchange or refund at first. Michelin customer care was fantastic and walked me through to process to get my tires replaced under the 60 day satisfaction guarantee—no hassle. I got Primacy Tour A/S replacement tires which was recommended for my car. Now, it rides like butter again. Thank you Michelin!!!

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jan 20, 2025
Reviewer name: Eric72
2 out of 5 stars
2 out of 5 stars review

Good on dry/wet condition, but terrible on snow

These tires came with 2024 Genesis GV 70 EV. I only have 6000 miles on them. I like the look and how smooth and quiet they performed on dry and wet surfaces. As being that they are A/S tires, I expected decent performance on snow covered surfaces. But that was not the case when we got snow accumulation of 4-5 inches. It wasn't even icy condition. These tires were slipping as if they were summer tires on snow. For those who live in warmer climate, these are good tires. But I wouldn't recommend these tires for those living in colder climate.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Eric72, this is the tire chosen by the vehicle manufacturer to best compliment the ride and handling. It may be that a winter tire is necessary in your location. Give us a call and we'll be glad to discuss suitable winter tires for your application. We can be reached at 866-866-6605 8am-5pm EST Mon-Fri.

May 29, 2021
Reviewer name: Lanen
5 out of 5 stars
5 out of 5 stars review

Every thing I hoped for.

Purchased a new 2021 Buick Encore GX. 4 weeks ago. This SUV came with Hankook Kinergy GT tires. Took them off after 200 miles! These tires should never have been used on a Buick GX or any car. The Primacy Tour A/S made this new SUV Ride much smoother, quieter and handle better. Very pleased with these tires. Spent a lot of time doing research on tires, and these Michelin tires had great reviews. Feel much safer driving now.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jan 22, 2022
Reviewer name: Tallyphil
5 out of 5 stars
5 out of 5 stars review

Quiet and grippy

I needed new tires for my Mazda CX five, and on the recommendation of the dealership, I purchased these high end Michelin tires. It was amazing the difference. The tires are so quiet, and very well gripped in wet conditions, and beautiful on the car. They are premium in quality, and so far I am exceptionally pleased with them. It really is like driving a new car, after finally replacing the OEM tires that came with the car. And Michelin backs these tires with a wonderful warranty, and I can replace them or have them serviced at any Mazda dealership. I highly recommend them.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071