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Customer reviews for Michelin Primacy Tour A/S - 255/40R21 102W Tire for
Michelin Primacy Tour A/S - 255/40R21 102W Tire
3.7 out of 5 stars
stars
289 ratings287 reviews
  1. 5 stars56% (163)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (24)
  5. 1 star20% (58)
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Showing 71-80 of 287 reviews
Jan 14, 2021
Reviewer name: Dagger53
3 out of 5 stars
3 out of 5 stars review

Smooth quiet ride for 30K

These tires were so much quieter and smoother than the factory tires. I thought I would get 40,00 miles even though rated for much more. I was wrong. I only got 30,00 miles. Its a trade off. One tire developed sidewall bubble. Another blew out and the replacement tire blew out. Bad driving? Coincidence? Not so good quality? Maybe all of the above. Good value? - probably not. They're expensive but they do ride nice.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

We understand the Primacy Tour A/S tires on your vehicle did not meet your expectation in terms of mileage. A member of our Consumer Care team will be in contact with you. You may also reach our office at 1-866-866-6605.

Jun 3, 2023
Reviewer name: Loubs
2 out of 5 stars
2 out of 5 stars review

Range disappointment

These tires came stock on my 2021 Ford Mach-E. Tires are now completely worn at 55K and need to be replaced. There's no way they would ever make it to the 90,000 kilometer range claims. I am quite disappointed as Michelin has always treated me well on all my past vehicles. I'm now obviously in the market for replacement tires and my confidence in the brand is now in question. I also work in the transportation field and I'm responsible for a large fleet of truck/trailer tires which typically we would purchase Michelin but at this point I'm not so sure we should.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jan 5, 2024
Reviewer name: G80
3 out of 5 stars
3 out of 5 stars review

Disappointed

These tires are on my Genesis G80 and only have 26,000 miles on the car and told that they are at end of life….im a stay at home mom, I do not drive much. Im a lifetime Michelin tire owner and disappointed that they haven’t even lasted 1/2 of expected miles. I can’t continue with these tires if I need a new set so often

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Michelin US

G80, we're sorry to read that your tires need to be replaced. Our team is here to help. Please give us a call at 866-866-6605.

Oct 7, 2023
Reviewer name: Kia owner
5 out of 5 stars
5 out of 5 stars review

Lasted 59,000 miles, very satisfied

Interesting to see such a wide variety of reviews. I came across these reviews looking to buy the same tires. I need to replace these on my KIA Telluride and have 59,000 miles and they have been quiet, and good in the snow of N.H. Perhaps lasted longer because it is a colder climate?

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Sep 18, 2025
Reviewer name: BobK
4 out of 5 stars
4 out of 5 stars review

Good experience, but worried about using tire sealant

I have about 50k km on my tires so far and they are wearing very well. The foam rubber does make a noticeable reduction in road noise, but it’s not huge. The one thing that concerns me now that I didn’t think about when I bought them is that my PHEV does not have a spare tire. Instead it has a bottle of tire sealant and an air pump to seal the tire sufficiently to get to a tire repair centre. I don’t know what kind of mess this might make with the foam insert and how this might affect patching the tire. I plan to use CAA to get a tow if possible instead of risking injecting the tire with sealant if I get a flat.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Sep 5, 2023
Reviewer name: Mache owner
3 out of 5 stars
3 out of 5 stars review

Not Repairable due to sealing property of tire

Came new on 2021 Mustang Mache California model. Have been told that the tire is not repairable because they are foam filled. I cannot find anywhere that says these tires cannot be repaired because they are foam filled and are not repairable with normal puncture.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Mache owner, we're sorry to read that you have a puncture in one of your tires. A member of our team will be in touch to work with you and your retailer on repair procedures for a tire with Acoustic Technology..

Dec 20, 2022
Reviewer name: RJM
1 out of 5 stars
1 out of 5 stars review

Horrible road noise, incredibly firm tire.

Tires supplied from factory on XT6. Test drove vehicle on freshly replaced road/highway and was very quiet and smooth. After driving over a variety of roads the next few days after purchase these tires are extremely LOUD and very hard. Feel and especially HEAR every pit/pebble/ripple in the road. On one stretch of my daily commute these tires cause the body “drumming” endemic to body-on-frame vehicles. Even though both Cadillac and Michelin recommend 38 psi, lowered to 30 psi to check difference. Absolutely no difference. And did I mention they are LOUD/NOISY?? Have run Michelins almost exclusively on all my cars and this set is NOT up to Michelin standards. Will be replacing immediately.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

RJM, we're sorry to read that you are dissatisfied with the original equipment tires on your XT6. We suggest getting an inspection from your local Michelin retailer, and have them call us while you are there, so that we can gather more details.

Nov 11, 2022
Reviewer name: sanjeonk07
5 out of 5 stars
5 out of 5 stars review

Super super super best performance tires i had ever

i had used this tire for more than 3 years, the most favorite performances are comfort and silent and additionally tread life service is better than competitors, as of today 61,000km, however i could find remaining tread depth more than 3mm/tires, it is super super good tires i had ever used so far during my driving experiences from 26 years old; that is for 26years.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Sep 28, 2021
Reviewer name: ThumpThumpThump
3 out of 5 stars
3 out of 5 stars review

High spots and highway vibration

I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605

Apr 28, 2022
Reviewer name: Tank50
5 out of 5 stars
5 out of 5 stars review

Excellent Tires

They came with my 2019 Hyundai Tucson and I have had no issues with them at all. They are smooth and quiet and the treadmill wear has been excellent. Unfortunately I picked up a nail in one of them in a place that cannot be plugged and I cannot find a replacement tire to purchase anywhere. I'm told that they are sold out across Canada and not sure if they are continuing to be made. Hoping someone may be able to clarify. I would really love to by another and not have to mismatch.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071