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Customer reviews for Michelin Primacy Tour A/S - 255/40R21 102W Tire for
Michelin Primacy Tour A/S - 255/40R21 102W Tire
3.7 out of 5 stars
stars
295 ratings293 reviews
  1. 5 stars56% (165)
  2. 4 stars8% (25)
  3. 3 stars7% (20)
  4. 2 stars8% (25)
  5. 1 star20% (60)

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Showing 61-70 of 293 reviews
Dec 17, 2023
Reviewer name: Lovewellbuilt
2 out of 5 stars
2 out of 5 stars review

Great grip/bad feel

Bought these tires at end of August. Been trouble since they were put on. Road force after road force and sending back tires cause they fail and getting new ones not that much better. we just can't get the car to ride smooth. Tires do grip well though in rain and dry. City speed is smooth, highway speeds causes harsh ride, vibrations. An overall tiring drive.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jul 15, 2023
Reviewer name: Kristina
1 out of 5 stars
1 out of 5 stars review

No tread left at 30,000 miles

I purchased a new Kia Sportage in 2022. I recently noticed the tires seem to have no tread, and during my recent oil change service, the dealer stated I needed new tires - AT UNDER 30,000 miles!!! I'm currently at 31,000 and don't feel safe driving them with so little tread. Very disappointed. I will be replacing with Goodyear tires.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Kristina, we're sorry to read that you are unhappy with the treadwear on your Primacy Tour A/S tires. A member of our team will contact you for more information.

Jan 28, 2023
Reviewer name: Ford Owner
1 out of 5 stars
1 out of 5 stars review

Buy other brand of tire, STAY AWAY!!

This tires came on our brand new 2020 ford escape SEL the tires got down to 3/3nd when i had to replace them with only 23,641 miles on a 55k warranty tire. It was getting to dangerous to drive on our roads due to the heavy snow. Tires did not perform at all on snowy roads or ice, breaking was terrible. I also feel that this tires provide a small pull to the right even though the alignment was check multiply times. I do not recommend this tire we went with the General altimax 365aw which I am much happier.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Ford Owner, we're sorry to read of your disappointment in the tires Ford chose for your vehicle. We hope that you will have better results with your replacement tires and that you will give the Michelin brand another chance in the future.

Sep 18, 2025
Reviewer name: BobK
4 out of 5 stars
4 out of 5 stars review

Good experience, but worried about using tire sealant

I have about 50k km on my tires so far and they are wearing very well. The foam rubber does make a noticeable reduction in road noise, but it’s not huge. The one thing that concerns me now that I didn’t think about when I bought them is that my PHEV does not have a spare tire. Instead it has a bottle of tire sealant and an air pump to seal the tire sufficiently to get to a tire repair centre. I don’t know what kind of mess this might make with the foam insert and how this might affect patching the tire. I plan to use CAA to get a tow if possible instead of risking injecting the tire with sealant if I get a flat.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jan 1, 2023
Reviewer name: Michelin customer
3 out of 5 stars
3 out of 5 stars review

Lots of tire noise

Michelin has been my only tire choice for years. I currently have four vehicles, all with Michelin tires. I recently installed the Primacy Tour A/S and they are significantly noisier than any of the other Michelins (LT, Pilot 4s, Defender T) on my other cars. They handle well and are smooth, as I've come to expect from Michelin.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Michelin customer, thanks for the feedback. Hopefully you took advantage of the Michelin Promise Plan which includes a 60 day Satisfaction Guarantee.

Aug 9, 2023
Reviewer name: 865Crew
3 out of 5 stars
3 out of 5 stars review

Great When New, Horrible Road Noise after 30K miles

I just replaced these on my Toyota Camry. I love how they handle on dry & wet pavement. I have my tires rotated & balanced at the tire shop. They were great until they passed about 30K miles. The road noise was horrible. I couldn't hear on my bluetooth due to the road noise. I love Michelin Tires and swear by them to get me home! These were wonderful when newer, but the noise was bad when they started wearing. I didn't get 55K miles. I barely got 40K. 44,478 to be exact.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

865Crew, sorry to read of your noise complaint. Noise can be attributed to a number of causes. We certainly hope you have better results with your replacement tires.

Jan 24, 2025
Reviewer name: nkgeicher
3 out of 5 stars
3 out of 5 stars review

Life much lower than stated

I had these tires on new 2021 XT-5 Premium Luxury. With 33000 miles, I have - 9mm of brake disc on all 4 sides - No need for wheel alignment - no pulling on one side or uneven wear - Lifetime average of 23.7 miles / gallon on 2L Turbo engine - All four tires are left with 4/32 tread. This means all other parameters show an excellent driving record, still the tires are worn out much earlier than expected

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

nkgeicher, we are sorry to read that your tires are close to needing replacement prior to delivering your expected mileage. We will be glad to speak to a local authorized Michelin retailer that has inspected the tires. Upon inspection, please have the dealer call us at 866-866-6605 8am-5pm EST Mon-Fri with their findings.

May 15, 2023
Reviewer name: jabgq101
5 out of 5 stars
5 out of 5 stars review

Held up very well, 50k miles

Came on my Ford Mustang Mach E (EV) and I wouldn't be replacing them at 50k miles except I have a screw in 1 tire, finish nail in another tire, and a plug already in a 3rd tire.....thank Hurricane Ian for that. Great tire and I will be replacing them with the same one!

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Apr 16, 2024
Reviewer name: Lisa58
2 out of 5 stars
2 out of 5 stars review

Poor wear

After just 10,700 miles (12 months) the tires are at a 7 on the tread gauge. I have had 3 incidents of road debris with the last one requiring and “shaved” replacement. Apparently the tires grip so well they suck up the road debris, I would never purchase this type of tire again.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Michelin US

Lisa58, sorry to read of the incidents you have experienced. Please give us a call at 866-866-6605 to further discuss this.

Jan 5, 2025
Reviewer name: Alten
2 out of 5 stars
2 out of 5 stars review

Tires wear out much too quickly

I was told by the car dealership that all 4 tires needed replacement after just 15,500 miles. These are the original tires that car on my Ioniq5 when purchased new. The tires are H rated and carry a 50,000+ mile warranty so it is very concerning why they have worn so quickly. The tires appear to be aligned properly - there is no uneven treat wear. Being that these are on an EV, I do not drive aggressively as my interest is in range, not sharp turns or rapid acceleration. These tires are rather pricy so to get them replaced that often is just not cost effective. I will likely consider trying a different brand of tire that will, hopefully, last longer.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Alten, we're sorry to read that your tires are in need of replacement. We would suggest an inspection of the tires by an authorized retailer to determine if there are any underlying issues to cause excess wear. You are welcome to contact us at 866-866-6605 8am-5pm EST Mon-Fri should you have further questions.