Skip to Main Content
Sams Club
Sams Club
Customer reviews for Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control for
Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control
4.5 out of 5 stars
stars350 ratings228 reviews
  1. 5 stars75% (264)
  2. 4 stars10% (35)
  3. 3 stars5% (18)
  4. 2 stars3% (11)
  5. 1 star6% (22)

Member photos

  • +29 images
Sort by |
Showing 21-30 of 228 reviews
Jul 15, 2021
sDub
3 out of 5 stars review

Verified Purchase

Easy setup, experiencing problems after 4 weeks...

The wifi remote control works perfectly. Easy install and setup. However, not as powerful as expected, very limited directional vents --it really only blows straight forward regardless of the vent direction, maybe poor design. After 4 weeks, the unit seems to be malfunctioning. It stops running. The unit appears to be on, but it doesn't run, just stops. I have to shut it off then turn it on again, it's as if it goes to sleep and has to be wakened up. My office is 350 sf, this unit is not adequate.

Helpful?5UV4SA35HGAG13817503026
Aug 19, 2023
CircuitlRider
5 out of 5 stars review

Verified Purchase

Good Small Window Air Conditioner

This 12,000-btu air conditioner seems to be a very good buy and so far has worked more than acceptably for it size and cost. Purchased during the summer heat of 2023 during an outage of a larger HVAC system, the unit was installed in a Window to primarily cool a computer office (multiple large computers) and a bedroom. It did that well and the remote was handy and the features provided all the options we needed. Never bought the brand before, but so far seems to be a solid unit. For the price it is a good deal and offers AC, remote control, control by phone and voice control by Alexa and others (I didn't install that option). Good purchase!

Helpful?5UV4SA35HGAG13817503026
reply from Midea Team

Hi, CircuitlRider. Thanks for reviewing the Midea 12,000 BTU U-Shaped Window Air Conditioner. We're glad your AC's performance, features, and control options have been enjoyable. Midea Customer Care. (BBB A+ Accredited Business)

Jun 17, 2021
Alex
5 out of 5 stars review

Verified Purchase

Keeps your furbabies cool when you're not at home.

Chicago summer heat is no joke especially when you live on the 3rd floor! It was easy to install and had no issues connecting online with the app and with Alexa. Love that I can control the AC when I'm not home! My apartment can get really hot even when it's cool outside, so I like the automatic feature to keep it at a steady 75-78 degrees when I'm not home. Of course I do set it at 70 when I'm getting home so I can step in a cool home! I don't have to worry about my pup when she's at home thanks to this.

Helpful?5UV4SA35HGAG13817503026
Aug 27, 2023
Dan
5 out of 5 stars review

Verified Purchase

Midea 12,000 BTU

This unit works great. The vents are divided so that you can choose 2 directions of cooling. Very easy set up. WI-FI works great. After reading about it I thought it would be loud, but it actually does NOT draw attention to itself. Cycles on and off very well. The price $329 from Sam’s club was fantastic. The 3rd party reviews were exceptional because it’s not a known brand name, highly recommended it.

Helpful?5UV4SA35HGAG13817503026
reply from Midea Team

Hi, Dan. Thanks for your review of the Midea 12,000 BTU U-Shaped Window Air Conditioner. We're glad you've been satisfied with your AC's performance and noise level. Midea Customer Care. (BBB A+ Accredited Business)

Jun 20, 2020
Wayne
4 out of 5 stars review

Verified Purchase

Highly Recommend This Air Conditioner

Overall this is a great air conditioner. I only gave it 4-stars because of the difficulty using the tactile switches on the front of the unit. That said, the remote does everything and I can live with remote control only. Cools nicely. No big surge in noise when it ‘kicks in’ like some AC units. Great price for the size and features.

Helpful?5UV4SA35HGAG13817503026
reply from Supplier Response

Hello Wayne. Thank you for taking the time to post your review of the Midea 12,000 BTU Room Window Air Conditioner. We're happy to hear that you're satisfied with your unit's performance and features. If you have any questions or concerns regarding your unit's switches, kindly give us a call at 866-646-4332 and reference case number 111108776; we will gladly assist you. -Midea Customer Care.

Jun 12, 2021
Daniel
4 out of 5 stars review

Verified Purchase

Cold air-east install

The air conditioner appears to be very good not as quiet as I thought it would be but don't know it's really very good and puts out a lot of cold air we've only had it a couple of days but it took a long time to have it delivered I don't think that Sam's club is the delivery company All in all it's well worth the money compared to everything else

Helpful?5UV4SA35HGAG13817503026
Apr 25, 2026
JoeS
4 out of 5 stars review

Works well, easy to use, quite heavy and bulky

[This review was collected as part of a promotion.] This air conditioner works well, connects easily and the app is very easy to use. Along with the remote that comes with it the voice control is a very nice feature. However, it is heavy and bulky. The side panels are also difficult to install and don't fit very well.

Review from influenster.com
Helpful?5UV4SA35HGAG13817503026
Apr 19, 2026
ErikP
5 out of 5 stars review

Actually smart ac

[This review was collected as part of a promotion.] Picked this up as a backup to our central air and I was very impressed at how easy it was to set up and get configured. It's easy enough to lift as a single person (but two people would be easier). I have the Midea Smart Home app and it immediately picked up the AC unit. Within a few clicks it was on my network and ready for control though my phone, or I could easily set up a schedule for operation.

Review from influenster.com
Helpful?5UV4SA35HGAG13817503026
Apr 18, 2026
DavicaB
5 out of 5 stars review

A Must Have This Summer! 💯😍

[This review was collected as part of a promotion.] Love this Window Air Conditioner! 💯 It's Unique And Have Many Different Features That Can Be Control Through The Remote Or The App From Your Phone. Yes! From Your Phone,You Can Control Your Air Conditioner From Anywhere. 📌 Control from anywhere:Via SmartHome app and voice assistant devices. 📌 Washable Filter. 📌 A Bright LED display and convenient remote control make it easy to adjust settings and monitor your AC from anywhere in the room. 📌LED touch controls:Bright,responsive touch controls make it easy to adjust temperature,fan speed and settings with just a tap. 📌works with WiFi and voice control. 📌Making You feel comfortable and cool during the day/night.

Review from influenster.com
Helpful?5UV4SA35HGAG13817503026
May 6, 2026
P426
1 out of 5 stars review

Terrible product and service

Go with another brand. I've only had it for a year and the thing is leaking so bad it's ruined my hardwood floors. Worked fine for a year no problems then out of nowhere it's dumping gallons of water on my floor. Called and asked for help and just had some lady with an attitude blow me off. Won't ever buy their product again.

Review from Midea
Helpful?5UV4SA35HGAG13817503026