We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with our product. We pride ourselves on our high quality standards so please reach out to our customer service line so we can see how we can help rectify this issue. Please email support@curtiscs.com or call 1-800-968-9853.

Hello Harleychick - we are happy to hear you are pleased with the performance of your Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker.

Hello Jeschc, we appreciate your feedback with for your recent experience with the ice maker. We hope to continue to be able to provide you and others with new and exciting products.

Hello Ice Lover, we appreciate the time you have taken to provide you feedback with the Frigidaire Stainless Steel Ice Maker. We hope that we will continue to provide you with exciting new and innovative products in the future.

Hello Kchea, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.