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Customer reviews for Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker for
Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker
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4.1 out of 5 stars
stars
1,150 ratings610 reviews
  1. 5 stars66% (760)
  2. 4 stars10% (120)
  3. 3 stars5% (63)
  4. 2 stars5% (57)
  5. 1 star13% (150)

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Showing 221-230 of 610 reviews
Mar 29, 2021
Reviewer name: Kerry40
2 out of 5 stars
2 out of 5 stars review

Doesn't freeze ice enough

It does make ice pretty quickly but the ice is wet. You end up with a huge block of frozen ice pieces after transferring to your freezer. The machine is loud. I just got it yesterday so I'm giving it one more try today. I'll be returning if the ice is doesn't freeze better.

Helpful?6O3VMMY1NY9013817411535
reply from Supplier Response

Hello Kerry40, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Dec 2, 2022
Reviewer name: jimmy
1 out of 5 stars
1 out of 5 stars review

junk ice maker

I was give this as a gift for my bithday an make some ice an month afterwards I noticed it had stuff floating in the water it was very hard to clean an after I cleaned it work good for about a week then just quit doing anything an since it was for a gift I don't have any of information on the account it was order from so now I just have a taken up room in my kitchen. don't wast your money.

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello Jimmy, we appreciate your feedback and would like to apologize for your recent experience with the ice maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Dec 8, 2020
Reviewer name: storm
1 out of 5 stars
1 out of 5 stars review

works well for the first couple of months

I went thru 3 of these. I babied the first two by draining drying out and resetting them when they stopped working. this third one is the worst yet where the ice pieces are sticking to the tines and not falling off. the manufacturer is not responsive and sends me a replacement instead of the rebate to try another one.

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello storm, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.<br /><br />BTW try spraying the tines with a bit of PAM or equivalent non stick cooking spray

Jul 17, 2020
Reviewer name: JustB0b
4 out of 5 stars
4 out of 5 stars review

Missing information on how to change cube size. ??

This machine works great for the two weeks that I have owned it. The only problem I do have is switching from large to small cubes. There are a on/off switch on top along with lights. No way to switch from large to smallcubes . EFIC123-B-SSBLACK How to change size.

Helpful?6O3VMMY1NY9013817411535
Sep 6, 2022
Reviewer name: powellfamily11
1 out of 5 stars
1 out of 5 stars review

STOPPED WORKING LESS THAN 4 MONTHS

We bought this in April 2022 for our camper, and didn’t start using it til July. It maybe worked perfectly for 1.5 months & randomly stopped working. We woke up to a banging noise in the middle of the night & realized the “scooper” was getting hung at the top. Nothing we do fixes the issue.

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello powellfamily11, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support&#64;curtiscs.com or call 1-800-968-9853.

Nov 19, 2020
Reviewer name: Cell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A Gift for Mom

She loves it

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hi Cell, glad your mom is enjoying her new icemaker.

Apr 26, 2023
Reviewer name: mommabear
2 out of 5 stars
2 out of 5 stars review

melting

Does a great job making ice. If you don’t immediately empty the ice basket when it spits out the 9 ice cubes they sit in the basket and melt. I was hoping once basket was full I could empty in bags to stock pile ice for high use days. Ice is watery and melts into one chunk.

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello mommabear, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. <br />Tip - to make larger/harder/drier ice, start off with colder water. Dump the first couple of batches of ice into the water reservoir to chill the water.

Nov 9, 2020
Reviewer name: Tara
1 out of 5 stars
1 out of 5 stars review

Waste of Money

I purchased this in July. We’ve used it for 3 months. From the beginning, it would blink “Ice Full” even with no ice. It doesn’t stay cold so what ice it does make, it melts before we can get to it. It has not made ice in days, even with unplugging and resetting. Waste of money.

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello Tara, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire ice maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Oct 14, 2020
Reviewer name: JackieR11
1 out of 5 stars
1 out of 5 stars review

Quit working after a month - Don't waste your $$$.

Worked great for a little less than a month of part-time usage. Quit making ice after a month of use. Per the User Manual I contacted the manufacturer. Warranty process takes quite a long time. Once approved, I was issued a check for only half of the purchase price because I used a gift card for the other half. I asked that the unit be replaced in lieu of a refund. That didn't happen. So now, I not only don't have an ice maker, I also wasn't given a full refund.

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello JackieR11, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Icemaker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Aug 7, 2023
Reviewer name: Wasted
1 out of 5 stars
1 out of 5 stars review

Don't buy it

I bought this June 16, 2023.. Today is Aug 4, 2023... Guess what stopped working?!

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello Wasted, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support&#64;curtiscs.com or call 1-800-968-9853.