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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,292 ratings1,523 reviews
  1. 5 stars82% (3,511)
  2. 4 stars9% (399)
  3. 3 stars3% (137)
  4. 2 stars2% (99)
  5. 1 star3% (146)

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Showing 621-630 of 1,523 reviews
Apr 13, 2023
MIKE
1 out of 5 stars review

DO NOT PURCHASE!

DO NOT PURCHASE! PRODUCT IS DEFECTIVE! AND CUSTOMER SERVICE IS A WASTE OF TIME. FOOT LEVER NOT WORKING. CSR SUGGESTED TO BUY A NEW PART. BUT, WOULD NOT GUARANTEE THAT REPLACEMENT WOULD FIX PROBLEM AND WOULD NOT REFUND COST IF PROBLEM NOT FIXED.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We apologize for the inconvenience. Don't hesitate to contact us via email at help.tusa@tramontona.com for further assistance.

Jan 6, 2024
YaYa
1 out of 5 stars review

Rust and finger print can be seen

I brought this item back in Nov 2023 clean with stainless steel cleaner and pull trash out often but did not stop the rust and finger prints not worth the money.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Sep 20, 2022
Reeta
1 out of 5 stars review

Poor quality plastic bottom

This trash can looks nice but unfortunately failed to deliver it's capability. Within a few months of having bought it, the step pedal stopped working because the plastic bottom of the can snapped. Very disappointed!

Helpful?4JTEQGMNTVTX13814154658
reply from Supplier Response

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com Thank you!

Oct 31, 2024
cafeconleche24
1 out of 5 stars review

Arrived in Bad Condition

Just came in completely dented in on the front side. I tried to bang the dents out of it with no use. Very disappointed because the package also came late. Can't tell if received a used or returned item for full price.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Aug 6, 2021
tagger9
1 out of 5 stars review

Broke after about a year

This can uses a plastic base (underneath the can) for the foot mechanism, and this cracked after about a year of use. So, the whole reason to get this can went out the window, very disappointed. They obviously did not design these for a long life.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com so that we can properly handle your case. We sincerely appreciate your feedback and look forward to hearing from you! Tramontina Customer Service

Jan 19, 2022
sheel
2 out of 5 stars review

arrived damaged, bad customer service response

2 of the 3 of them arrived damaged, I emailed tramontina who didn't do anything, Sams club told me there aren't any in stock and offered me 10% back?!?!

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

Please contact us at help.tusa@tramontina.com Thanks!

Feb 8, 2025
SpaceCoastKid
3 out of 5 stars review

Had for 6yrs before the pedal snapped off.

It's been a good trash can for the price, but just the other day the foot pedal broke completely off. It's made entirely of plastic, no way to repair it. But I will try to return it under the 100% Satisfaction Guarantee! Lol

Helpful?4JTEQGMNTVTX13814154658
Jul 30, 2025
Jules
1 out of 5 stars review

Rusts and smells

I bought this February 2024. It is the worst trash can I have ever owned. The top started to rust a couple months after we bought it. The bin holds smell even after the trash is thrown out. I've had previous plastic bins, and they never smelled this bad. It is extremely difficult to keep clean because of the design in the back. The lid doesn't have the ability to stay open. Just overall, a very poorly designed trash can.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We apologize for the inconvenience. Feel free to contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Sep 9, 2025
BREN
3 out of 5 stars review

Nice product with short life!

I like the can. My only problem is, like many others, the can lasted only 1 year before the pedal broke. I have had plastic cans that lasted longer than that. I want another can that functions hands free, but I don't want one that only lasts one year.

Helpful?4JTEQGMNTVTX13814154658
Dec 20, 2023
Shari
5 out of 5 stars review

Verified Purchase

Kitchen Can

For the price it is a nice trash can and the bags fit well

Helpful?4JTEQGMNTVTX13814154658