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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,292 ratings1,523 reviews
  1. 5 stars82% (3,511)
  2. 4 stars9% (399)
  3. 3 stars3% (137)
  4. 2 stars2% (99)
  5. 1 star3% (146)

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Showing 611-620 of 1,523 reviews
Jan 4, 2021
Todd
5 out of 5 stars review

Verified Purchase

Great Product

Great trash can. Well built. I really like that you can remove the inner can/liner for trash removal and cleaning.

Helpful?4JTEQGMNTVTX13814154658
Mar 26, 2026
Angela
1 out of 5 stars review

Damaged upon arrival

Received this item today dented on the right side of the trash can . Weird cause the box wasn’t damaged . Also it makes a clank noise when it shuts . Not worth the $50 I paid . Returning it !! Don’t waste your time and $ on this one .

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We’re sorry to hear your trash can arrived dented and isn’t performing as expected. This is not the experience we want for our customers. We recommend contacting Sam’s Club for a replacement or return. We appreciate your feedback!

Mar 29, 2026
Donna
2 out of 5 stars review

Look Elsewhere

Like the black color as it matches the new decor. Trash can lid doesn’t stay open like our last one. Closes very noisily %26 can hear it throughout the house. Not happy with the purchase.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

Thank you for your feedback. We’re glad you like the color, but sorry to hear about the lid issues. The lid should open and close smoothly, so this may be a defect. We recommend reaching out to Sam’s Club for assistance with a replacement or return. We appreciate you sharing your experience!

Jul 13, 2021
Chris214
1 out of 5 stars review

Bottom Snapped After Few Months

I have had this thing not once but twice over the past year and again after a few months the lever you step on the plastic underneath snapped in half yet again

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com so that we can properly handle your case. We sincerely appreciate your feedback and look forward to hearing from you! Tramontina Customer Service

Sep 19, 2022
Disappointed
1 out of 5 stars review

Poor quality

As mentioned by other reviewers. The bottom pedal broke within a few months. We will see if this company will stand by the product. They don't seem to mention any warranty anywhere.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com Thank you!

Apr 13, 2023
MIKE
1 out of 5 stars review

DO NOT PURCHASE!

DO NOT PURCHASE! PRODUCT IS DEFECTIVE! AND CUSTOMER SERVICE IS A WASTE OF TIME. FOOT LEVER NOT WORKING. CSR SUGGESTED TO BUY A NEW PART. BUT, WOULD NOT GUARANTEE THAT REPLACEMENT WOULD FIX PROBLEM AND WOULD NOT REFUND COST IF PROBLEM NOT FIXED.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We apologize for the inconvenience. Don't hesitate to contact us via email at help.tusa@tramontona.com for further assistance.

Jul 17, 2024
jallencampbell
5 out of 5 stars review

Verified Purchase

Great Trash Can

Unbox and ready to go. This is a well made trash can that is great looking and fits well with our kitchen appliances. I would definitely purchase this product again and recommend this trash can to other members.

Helpful?4JTEQGMNTVTX13814154658
Jan 6, 2024
YaYa
1 out of 5 stars review

Rust and finger print can be seen

I brought this item back in Nov 2023 clean with stainless steel cleaner and pull trash out often but did not stop the rust and finger prints not worth the money.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Oct 31, 2024
cafeconleche24
1 out of 5 stars review

Arrived in Bad Condition

Just came in completely dented in on the front side. I tried to bang the dents out of it with no use. Very disappointed because the package also came late. Can't tell if received a used or returned item for full price.

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Jan 19, 2022
sheel
2 out of 5 stars review

arrived damaged, bad customer service response

2 of the 3 of them arrived damaged, I emailed tramontina who didn't do anything, Sams club told me there aren't any in stock and offered me 10% back?!?!

Helpful?4JTEQGMNTVTX13814154658
reply from Customer Support Team

Please contact us at help.tusa@tramontina.com Thanks!