Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors

Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for

Tramontina 13-Gallon Step Trash Can, Assorted Colors

Back to item details

4.6 out of 5 stars

stars4,292 ratings1,523 reviews

Write a review

Member photos

+102 images

Sort by |

Showing 391-400 of 1,523 reviews

Oct 27, 2020

SHARON

2 out of 5 stars review

Verified Purchase

quincy mi

to hard to get bag to stay in place. Also should be a little taller. I have to take the bag out when it is full in the canister, and when taken out there is still over quarter of the bag that can have more garbage. Very disappointed

Helpful?

reply from Customer Support Team

We would love to hear more about your experience. If you can, please contact us at help@tramontina-usa.com and place # 62773 in the subject of your message so that we can properly handle your case. We appreciate your feedback and look forward to hearing from you!

Mar 21, 2024

BonnieM

5 out of 5 stars review

Verified Purchase

Nice Trash Can

Nice Trash Can - looks really nice in our kitchen with black appliances. Just step on it to open and it has a soft close. The removable insert to put the bag on makes taking our the trash and putting in a new bag much easier.

Helpful?

Mar 18, 2026

tcnkla

4 out of 5 stars review

We loved it until it broke.

This was our first hands-free trash can. It sits at the end of a counter in our kitchen so we wanted something that would look nice and be easy to use ... and it fit the bill. It was the most expensive trash can we've ever purchased by far, but we thought we would be able to use it for a long time. After about 5 years, though, the plastic lever piece weakened and then snapped. Sadly, it does not look to be repairable.

Review from tramontina.com

Helpful?

reply from Tramontina Customer Service

Thank you for being a loyal customer for the past five years! We hate to hear that your hands-free pedal has broken. While replacement parts are currently on backorder for the next 1 to 3 months, we want to make this right. Please contact our support team at help.tusa@tramontina.com so we can assist you with a replacement part as soon as our inventory is replenished.

Jan 6, 2026

GORDON

1 out of 5 stars review

Cheap foot pedal

It was a great trash can for 3 years. The plastic pedal broke and is now useless. A $75 trash can should last longer than 3 years in my opinion.

Helpful?

reply from Customer Support Team

We apologize for the inconvenience. Feel free to contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Mar 28, 2026

TERESSA

1 out of 5 stars review

What are the measurements, I’ve looked everywhere, I have a small space

Helpful?

Mar 29, 2026

Donna

2 out of 5 stars review

Look Elsewhere

Like the black color as it matches the new decor. Trash can lid doesn’t stay open like our last one. Closes very noisily %26 can hear it throughout the house. Not happy with the purchase.

Helpful?

reply from Customer Support Team

Thank you for your feedback. We’re glad you like the color, but sorry to hear about the lid issues. The lid should open and close smoothly, so this may be a defect. We recommend reaching out to Sam’s Club for assistance with a replacement or return. We appreciate you sharing your experience!

Apr 10, 2026

Mredann

2 out of 5 stars review

Wrong item shipped silver is silver

Well I have always said I never had issues with Beavercreek sams! We I ordered the Red and I am highly disappointed when we open box and it was silver no red at all!!

Helpful?

reply from Customer Support Team

Thank you for bringing this to our attention. We’re very sorry to hear that you received the wrong color. We understand how disappointing that must have been, especially when you were expecting the red version.<br /><br />This isn’t the experience we want for our customers, and we’d like to help make it right. Please reach out to us at help.tusa@tramontina.com with your order details so we can assist you with a replacement or the next steps.

Apr 15, 2026

Julie

2 out of 5 stars review

Sratches easily.

NOT scratch resistant. I purchased this in charcoal, and within a week, the top is so scratched that it looks terrible. Every other aspect is great- smooth closing lid, nice size, and I like the removable liner bin- but I would not buy it again.

Helpful?

Dec 1, 2025

DOROTHY

5 out of 5 stars review

beautiful and easy

if a trash can could be beautiful, this one is... I especially like how easy it is to put the bag in. our last one was a pain. it came in a sturdy box, all assembled, I just had to remove all the protective stuff and put a bag in. totally recommend.

Helpful?

Dec 2, 2025

Briana

2 out of 5 stars review

gets nasty due to poor design

I purchased the copper one. On the lid, the color has faded significantly. The thing I hate most is the way that trash and gunk collect on top under the lid. I had a friend with the same trash can and problem..it's gross.

Helpful?