Inferior quality. And Sam's does not honor the return policy for this item, which is written in both the "About this item" section and on the bottom in the Q&A section. I bought this chair during Black Friday 2022. At the time, we already had a chair that we were using, but it was getting old and the wheels were sometimes stuck. So because this one was on sale and the return policy says it could be returned at anytime, I thought it was a great idea to have as a backup chair in case our current one quits. Well, I finally put this chair to use over the summer, and liked it quite a bit. Fast forward to a couple of weeks ago, one morning I went to sit on it, and noticed the leather was split where the arm rest is. I went online to set up the return and it says the item is not returnable. I contacted chat support, and was told the "item is already out of the return window already". I told her the policy says the item can be returned at anytime, but all she could tell me was sorry because the system gave her no option to process the return. I spoke to a supervisor, and she acknowledged seeing the return policy on the item's detail page, which said it could be returned at anytime. But then tried to refer me to the 90 days return policy where the list the exceptions for electronics. I told her the 90 days policy had nothing to do with furniture or gaming chairs. The policy that should apply to this item is the one specific to this item right on the item's page, and the same policy is also confirmed by a Sam's Club agent in the Q&A section. So what Sam's is doing it bait and switch. They said it could be returned at anytime so customers who are unsure or not in immediate need like myself will buy, but then after we buy, they will not honor that same written policy that swayed us to buy in the first place. I told her if they had put 90 days in the return policy for this item, then I would not have bought it as a backup. I would have waited until I actually needed it just in case it doesn't work out. So now, I am stuck with an expensive chair of inferior quality, and a broken promise from one of the largest retailers. For reference, I am a petite woman and all I do is sit in the chair a couple of hours a day. I have had chairs that were 1/3 of this price and never had any cosmetic issues after years of use. This one is expensive, yet already falling apart after light use in less than a year. So please beware. It looks beautiful, but it will not last. And Sam's Club will not honor their own written return policy.

My chair arrived about a week and a half ago. My teenage son wanted to put it together and he did so with no issues at all. The chair went together easily and the instructions were easy to follow. The chair is comfortable to sit in for several hours of gaming at a time with no complaints. There is a good amount of lumbar support and the seat cushion remains comfortable even after hours of sitting in the same spot. The adjustable arms are a nice feature, allowing them to sit at the right height but also not constantly hit the desk. The chair looks and feels very high quality. I'm really happy with this purchase!

The chair looks nice but is very uncomfortable when sat in fir more than 20 minutes1

Got this chair to replace my old cheap one that caused me back pain but this is great with lumbar support.

So far the chair isn't bad. It's a mite heavy, which seems odd as it's mostly plastic and mesh. My only complains are the cushion isn't really firm enough for a plus sized guy and the headrest breaks loose way too easy.

This is an aweome looking chair. The only problem is that it is uncomfortable. The part where your butt sits seems like it should be comfortable, but it might need a firmer padding. I am unfortunately returning these.

This chair feels quality, heavy, and easy to assemble. The seat is hard and im not sure if I will keep it or not. It's not the most comfortable but it doesn't the job. The mesh back is nice.

Bottom not very puffy / elastic / supportive - even though it looks thick / chunky. I'd like to try a full mesh version of this chair but i can't find it anywhere. Also no support on the front edge of seat - feels like you could roll down forwards Easy to assemble

These are heavy molded parts. The arms do not fit at all. Wrestled with it for a while and I lost, it’s going back.

The arms don’t fit like they’re supposed to, making it impossible to assemble the chairs. Poor design. I see why these are on clearance.