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Customer reviews for Backyard Discovery Grayson Peak Cedar Swing Set/Playset for
Backyard Discovery Grayson Peak Cedar Swing Set/Playset
4.6 out of 5 stars
stars204 ratings181 reviews
  1. 5 stars76% (156)
  2. 4 stars18% (36)
  3. 3 stars2% (4)
  4. 2 stars2% (4)
  5. 1 star2% (4)

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Showing 81-90 of 181 reviews
Jan 30, 2022
Awesome
5 out of 5 stars review

Love It

This is an awesome outdoor playground. With two swings, rock wall, slide, rope ladder and regular ladder it has plenty to keep the kids occupied. It took two mechanically inclined guys about 6hrs to assemble and that’s with a lunch break and poop break. If it takes you the 14 hours others claim you should have hired someone to do it. The instructions are easy to read and they provide plenty of extra nuts, bolts and washers just in case.

Helpful?2ED8X9IEG4F613802621044
reply from BYDSales

Thank you for the 5-star review, we are happy to hear that you are enjoying your set

Dec 30, 2021
JoJo
1 out of 5 stars review

Grayson swing equipment

This is awful for as much money as it cost- all the screws and materials were left out!!! Once together- slide has come unscrewed- steering wheel has fallen off- trued to reach the company but not successful!!

Helpful?2ED8X9IEG4F613802621044
reply from Supplier Response

Give the Backyard Discovery Advocate Team a call and they can help you out with your Grayson Peak. 800-856-4445 8a-6p CT seven days a week. We look forward to assisting you.

Aug 10, 2020
Devin
5 out of 5 stars review

Verified Purchase

Love it

Great!

Helpful?2ED8X9IEG4F613802621044
reply from BYDSales

We are excited to earn a 5-star review. Thank you

Nov 8, 2020
Roxy
4 out of 5 stars review

Received faulty swing

Great swing set! Our two year old loves it and uses it daily. The only downside is the black rope swing arrived broken. Would love to exchange for a new one.

Helpful?2ED8X9IEG4F613802621044
reply from Supplier Response

Hello, We would be more than happy to help. Please contact our Customer Advocate team at 800-856-4445.

Jun 27, 2020
Clark
5 out of 5 stars review

Love it! High Quality. Easy to Setup. Kids Love It

This playset has been perfect for our growing family. It's the perfect size for our young kids. We love the quality and design. There are plenty of options to keep all of the kids entertained. It was a breeze to put together. Highly recommend.

Helpful?2ED8X9IEG4F613802621044
reply from Supplier Response

We are very happy to hear that your family is enjoying the new Grayson Peak playset.

Apr 2, 2023
Don1003
5 out of 5 stars review

Great swing set and customer support!!

I bought this in the late summer for my child’s birthday. She loves it. We had an unfortunate wind storm come through and picked it and blew into our fence. The main attic survived and was and able to receive replacement parts in a couple of days no charge. Was very happy with the customer service knowing that didn’t have to give those parts for free.

Review from backyarddiscovery.com
Helpful?2ED8X9IEG4F613802621044
Apr 5, 2022
Citadel92
5 out of 5 stars review

Great product and the best customer service I have

This is the second Backyard Discovery product I have purchased. I purchased a pergola a couple of years ago, and was impressed with the excellent instructions, ease of construction and customer service (a few boards were damaged by shipper and BYD replaced by FedEx immediately). I was not disappointed with the Grayson Peak, as again the instructions were clear and assembly went great. I preassembled many of the components in my garage, as it was a Christmas gift for my daughters and it was cold outside. I then had one other person assist in completing the construction. Altogether about 9 manhours. Because I erected it in winter, I could not install the ground stakes, and before I was able to do so, a wind storm (60-65 mph winds) blew it over. I was impressed that only 5 boards were broken. Again, the customer service was second to none. Although this was not a warranty loss, I was pleasantly surprised with the reasonableness of the price of replacement parts, and quick delivery. I would highly recommend any BYD product.

Review from backyarddiscovery.com
Helpful?2ED8X9IEG4F613802621044
Mar 21, 2023
MamaKat
5 out of 5 stars review

Happy kiddos!

This was a 4th birthday present, and it's the best! Definitely a team effort for assembly, but the instructions were clear and easy to follow. The copious amounts of nuts and bolts were all clearly labeled, as were the wooden pieces. The kids absolutely LOVE this set. The 2 types of swings and the rock climbing wall are a big hit at our house. This wasn't the deciding factor, but this swing set shares a name with my son so that was a hilarious plus.

Review from backyarddiscovery.com
Helpful?2ED8X9IEG4F613802621044
Apr 19, 2021
KatieT
5 out of 5 stars review

Simple

We purchased this 4 months ago and the kids love it. The older kids are not impressed by it but the younger ones love it. It has a pretty decent sized deck and lots of extra climbing options. The swings are a little close together but for the little kids this isn't an issue as long as they don't try to spin in the swing. For the price, you can't beat it. Kids love the fort area. I do recommend an extra coating of waterproof sealer for the wood.

Review from backyarddiscovery.com
Helpful?2ED8X9IEG4F613802621044
Aug 9, 2020
anonymous
4 out of 5 stars review

worth the hassle

This play set took a solid 8 hours to construct. The instructions are decent- although the hubby did have to make a few of his own holes. It’s sturdy- so far- and the kids love it. I would say it’s worth the cost. We bought this one because of the size of our yard- it fits perfectly!

Helpful?2ED8X9IEG4F613802621044
reply from BYDSales

We are excited to earn a 5-star review. Thank you