I did receive one piece of wood that was split but customer service got right on it and sent me a new piece without any questions. This is a good product. The wood a little questionable because it feels light and dry but hopefully with some water seal, it will last.

Bought our first house last year and immediately needed to purchase a swing set for the back yard. This was a great, affordable option. The size is perfect for our 3 and 5 year old. Only recommendation I would have is to pay the extra to have them come build it, my husband spent about 12 hours in one day putting it together, very time consuming.

Weather has been spotty here in tn so it took a few days with my much younger son to help put the set together. Instructions were simple and while it takes time to separate the hardware and wood, it was fairly easy to put together I’m so impressed by the quality I may be purchasing a pergola or something similar

I bought this in the late summer for my child’s birthday. She loves it. We had an unfortunate wind storm come through and picked it and blew into our fence. The main attic survived and was and able to receive replacement parts in a couple of days no charge. Was very happy with the customer service knowing that didn’t have to give those parts for free.

This was a 4th birthday present, and it's the best! Definitely a team effort for assembly, but the instructions were clear and easy to follow. The copious amounts of nuts and bolts were all clearly labeled, as were the wooden pieces. The kids absolutely LOVE this set. The 2 types of swings and the rock climbing wall are a big hit at our house. This wasn't the deciding factor, but this swing set shares a name with my son so that was a hilarious plus.

I got this for my 2 year old daughter. Had a neighbor put it together, he's a carpenter. Took a few days because we did it after the work day. My little girl is 3 now and she still enjoys playing on it and can enjoy even more features now. Great product. Everything I expected.

This is the second Backyard Discovery product I have purchased. I purchased a pergola a couple of years ago, and was impressed with the excellent instructions, ease of construction and customer service (a few boards were damaged by shipper and BYD replaced by FedEx immediately). I was not disappointed with the Grayson Peak, as again the instructions were clear and assembly went great. I preassembled many of the components in my garage, as it was a Christmas gift for my daughters and it was cold outside. I then had one other person assist in completing the construction. Altogether about 9 manhours. Because I erected it in winter, I could not install the ground stakes, and before I was able to do so, a wind storm (60-65 mph winds) blew it over. I was impressed that only 5 boards were broken. Again, the customer service was second to none. Although this was not a warranty loss, I was pleasantly surprised with the reasonableness of the price of replacement parts, and quick delivery. I would highly recommend any BYD product.

We’ve had this for two months now and we are very pleased with the quality and activities available. My son turns 3 this weekend and he’s already climbing the rock wall. Of course he is a natural climber and still needs assistance from time to time but I can see him enjoying this over the years to come. Delivery was quick.

My wife and I discussed getting one of these playground set for our kids (age 7 & 2) for Christmas. We saw this and compared to others sold on here and this turned out to be the perfect size plus the equipments it comes with. I did it all by myself with no extra help, total amount of hours was about 8 hours in mid 20⁰ weather. Our kids love this set and they play on it almost everyday. I was able to add a sandbox to the square space under the slide area recently.

I ordered this for my 4 and 5 year old grandsons. I had the play set drop shipped to my son's home. Delivery was prompt and arrived on a pallet in two boxes. After sorting and laying out all pieces then laying out the hardware in numerical order, we assembled in 1 day. All parts needed were present and it appears to be a very sturdy play set. The kids will enjoy this for several years and we made some good memories. I am a 68 year old grandmother and was excited to help my son put this together. It received rave reviews from 2 very excited little boys.