I read the reviews, and was a little nervous to purchase it, but the price was too good to pass up. It arrived quickly, and all pieces were in tact and I was able to put it together without any problems. For the initial charge, we charged it for about 10 hours. Then it was ready to go.

I bought 2 of these for Grandsons for Christmas. Charged them for 10 hours, doesn't move forward or backward! I emailed couple days ago, no reply. E-mailed again today with attached proof of purchase. I viewed the YouTube videos and they were no help.

Bought two of thees during Black Friday Sales. Put both together Christmas Eve. First bike fine. Second bike wouldn't move when started. Checked everything and heard something moving around inside the foot pedal. Opened it up and found plastic part broken and a piece missing. Local Sam's Club is out of Stock nearest club is 90 miles away. Needless to say I have one happy grandson and one that was devastated Christmas morning!!!!

Frustrating and disappointing service from Same Club. No wonder they are losing business from their competitors. Poor service, poor handling of request and they keep you waiting for months. Spoiled Christmas and New Year gift of a 3 year old by sending damage/open box which had missing parts. Will never order again in future and give up subscription after completing tenure. They don't deserve loyal customer base.

I ordered this for my grandson for Christmas and we got it out tonight to put it together and NUMEROUS key items were missing. Called customer service at Sams and the first representative sounded dazed and confused and told me to hold on and he hung up on me.The second representative started out acting like she was going to be helpful but things soon went south when she realized the item was no longer in stock. She wanted me to waste my time and gas to get the item to a fedex drop off or take it back to the a store. If I chose FedEx I have To wait until Sams receives the item back and then wait 7 days for a refund. Poor poor choice!! Christmas is ruined an my blood pressure is sky high now!!

I ordered this a month ago for Christmas for my 3 year old, we opened it tonight, (1 dy before Christmas) and the only thing it had in it was the bike frame itself. NO OTHER PIECES!! There was no foot pedals(need that to power it) I was so disappointed. Please don't waste your time and money on this. I had to rush out to get a new oresent for my son!

I bought this bike for my son as a Christmas gift. I put it together, Plugged it in and let it charge for 12 Hour’s following the instructions. I put the key in and the bike would not turn on. I decided it might need to be charged longer. Tried it again and still wouldn’t start. Highly disappointed!! My son was so excited to ride it after it was put together.

Bought this item for our 2 year old and opened it to put it together Christmas Eve. It’s missing the foot boards which you need to make it work. I’m so upset about it as he was so excited to ride motorcycles with papa who’s visiting. This is unacceptable.

Just received this little motorcycle in July. Everything was perfect. It's all there and it works. Gives you two keys that look like actual keys that are steel, has the BMW logo. Training wheels underneath seem very secure.I think my granddaughter is going to love it.

Missing Both foot pedals to make the bike work. This was a Christmas Gift and the only one she can't use. This is unacceptable. A sticker on one of the keys was missing (not that big of a deal), and a screw which my husband can go buy. It's ridiculous that these things are missing someone just didn't care, and it affected several families from the looks of the reviews. Disappointed is the least of what I'm feeling right now.