Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for BMW Official Kids 12V Electric Ride-On Motorcycle for
BMW Official Kids 12V Electric Ride-On Motorcycle
4.3 out of 5 stars
stars
1,009 ratings376 reviews
  1. 5 stars74% (743)
  2. 4 stars8% (77)
  3. 3 stars4% (37)
  4. 2 stars2% (20)
  5. 1 star13% (132)

Member photos

  • +49 images
Sort by |
Showing 321-330 of 376 reviews
Jan 8, 2022
Boymom
1 out of 5 stars review

Piece of junk

Do not waste your money!!! It’s a very pretty piece of plastic to look at it but we have had nothing but problems - customer service at the after sales email will not be answered. Stay away!!! Wish I could have left 0 stars

Helpful?3Q9M0KYM66PI13802571064
Dec 26, 2020
Mary
1 out of 5 stars review

Big Disappointment

Got this for my grandson for Xmas and it would not turn on. I would have loved to do a exchange but they had none in stock, so I did a return with no issues. The saddest part is watching my grandson in tears over his red motorcycle.

Helpful?3Q9M0KYM66PI13802571064
Dec 26, 2024
Motorcycle
1 out of 5 stars review

Missing essential parts

I bought this for my grandkids for Christmas and had it shipped to another state. My son assembled the bike and said there aren't any peddles. Useless and a disappointing present. They live 600 miles away. How do I get this fixed?

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Team

This BMW motorcycle does not come with pedals, but 2 footplates which should be included in the box. If these are missing, please contact our support team at afttersales@wiltonbradley.com, who will be able to help with spares. Please do not forget to include a picture of your proof of purchase in your message. You can also check our YouTube Channel https://www.youtube.com/playlist?list=PLLOnsLqfAmuJLrc3DdHe7HqmZED0cgRdA for any assembly or trouble shooting tips.

Dec 29, 2021
Courtney T
1 out of 5 stars review

Battery doesn’t last

Even after charging all night my kids will get from the garage to the road and it will die. Don’t waste your money. My kids love this motorcycle IF it worked.

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

Dear Courtney,<br /><br />We are sorry you have been experiencing some difficulties with your granddaughter&#39;s new bike. Please check our YouTube Channel https://www.youtube.com/channel/UCa5hACpi2Ls9LHZRvpc_7gg for trouble shooting advice, or contact our support team for further help at aftersales&#64;wiltonbradley.com, including an image of your proof of purchase.

Jan 18, 2022
BW
1 out of 5 stars review

BMW Motorcycle

Don’t buy this! Doesn’t stay charged after a few weeks, and smells like burning plastic when I plug it in to charge.The foot pedal is stuck now also. Very disappointed with this purchase.

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

We are sorry you are experiencing some difficulties with your new bike. Please contact our support team for further help at aftersales&#64;wiltonbradley.com, including an image of your proof of purchase.

Dec 29, 2021
MT2021
1 out of 5 stars review

Battery doesn't charge

I bought 2 of these for Grandsons for Christmas. Charged them for 10 hours, doesn't move forward or backward! I emailed couple days ago, no reply. E-mailed again today with attached proof of purchase. I viewed the YouTube videos and they were no help.

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

Many thanks for reaching out to our team to try to solve the issue you are experiencing with your new bike.

Dec 26, 2020
Amy
5 out of 5 stars review

My little boy is 4 and is obsessed with this!

The motorcycle is really good sized and big. I think for a power wheels it goes pretty fast to, it was 3 different gears. It plays music and my little boy is obsessed he absolutely loves it. The only thing I don’t like is it taking a key and my son losing it but I love the cute little concept of it taking a key. Over all money well spent.

Helpful?3Q9M0KYM66PI13802571064
Dec 26, 2021
QC Girl
1 out of 5 stars review

Missing Parts

Like may others this was a Christmas gift for our daughter. I failed to do the assembly Christmas Eve or I would not have let her see it! Got it assembled after her asking to ride all morning to find no keys and missing screws. She was/is devastated. I cannot believe the lack of quality and the impact this has had on so many kids. This company should be ashamed. I will leave a google review for them as well!

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

We are sorry you are experiencing some difficulties with your new bike. Please contact our support team for further help at aftersales@wiltonbradley.com, including an image of your proof of purchase.

Dec 26, 2021
Rico7
2 out of 5 stars review

Missing parts

Like others on here i bought this as a Christmas gift. I bought 2, one in white and one in red, the only reason I'm giving this a 2 star and not a 1 is because the red one came with all the pieces and works as far as we can tell. The white one is missing literally everything besides the core bike peice and the charger. No foot petals, side wheels, accessories and missing screw to keep the seat on. Something also is rattling inside the bike. Thankfully my girls were good sports about it and currently sharing the red one. Its really disappointing when you try to get your kids something special but you end up getting a half put together package product.

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

We are sorry you are experiencing some difficulties with your new bike. Please contact our support team for further help at aftersales&#64;wiltonbradley.com, including an image of your proof of purchase.

Jan 10, 2022
Marjorie
1 out of 5 stars review

not good

Bought this for Christmas for my son and we’re 2 weeks into the new year and already it’s not lasting him at all. It does within a few minutes. Also, mirrors fall off easily. I need to find the booklet to call customer service for help, because we threw the box away and can’t return it. Wish we could though!

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

Dear Marjorie, <br /><br />We are sorry you are experiencing some difficulties with your new bike. Please check our YouTube Channel https://www.youtube.com/channel/UCa5hACpi2Ls9LHZRvpc_7gg, or contact our support team for further help at aftersales&#64;wiltonbradley.com, including an image of your proof of purchase.