I bought 2 of these for Grandsons for Christmas. Charged them for 10 hours, doesn't move forward or backward! I emailed couple days ago, no reply. E-mailed again today with attached proof of purchase. I viewed the YouTube videos and they were no help.

I bought this bike for my son as a Christmas gift. I put it together, Plugged it in and let it charge for 12 Hour’s following the instructions. I put the key in and the bike would not turn on. I decided it might need to be charged longer. Tried it again and still wouldn’t start. Highly disappointed!! My son was so excited to ride it after it was put together.

Like may others this was a Christmas gift for our daughter. I failed to do the assembly Christmas Eve or I would not have let her see it! Got it assembled after her asking to ride all morning to find no keys and missing screws. She was/is devastated. I cannot believe the lack of quality and the impact this has had on so many kids. This company should be ashamed. I will leave a google review for them as well!

I read the reviews, and was a little nervous to purchase it, but the price was too good to pass up. It arrived quickly, and all pieces were in tact and I was able to put it together without any problems. For the initial charge, we charged it for about 10 hours. Then it was ready to go.

Bought this item for our 2 year old and opened it to put it together Christmas Eve. It’s missing the foot boards which you need to make it work. I’m so upset about it as he was so excited to ride motorcycles with papa who’s visiting. This is unacceptable.

I really like the style of the cycle and know that my grandson would too, but it doesn't work. I called customer service and even with the extra warranty, there is nothing they can do do help me. It could be the charger or the battery. They don't know. I'm very disappointed.

Easy assembly & very good quality

my 2 year old grandson love it

It delighted my grandson- the only thing I would recommend is to add updated music

Perfect for my boy. He LOVES riding it.