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Customer reviews for BMW Official Kids 12V Electric Ride-On Motorcycle for
BMW Official Kids 12V Electric Ride-On Motorcycle
4.3 out of 5 stars
stars
1,010 ratings377 reviews
  1. 5 stars74% (744)
  2. 4 stars8% (77)
  3. 3 stars4% (37)
  4. 2 stars2% (20)
  5. 1 star13% (132)

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Showing 161-170 of 377 reviews
Jan 8, 2022
Reviewer name: Boymom
1 out of 5 stars
1 out of 5 stars review

Piece of junk

Do not waste your money!!! It’s a very pretty piece of plastic to look at it but we have had nothing but problems - customer service at the after sales email will not be answered. Stay away!!! Wish I could have left 0 stars

Helpful?3Q9M0KYM66PI13802571064
Dec 26, 2024
Reviewer name: Motorcycle
1 out of 5 stars
1 out of 5 stars review

Missing essential parts

I bought this for my grandkids for Christmas and had it shipped to another state. My son assembled the bike and said there aren't any peddles. Useless and a disappointing present. They live 600 miles away. How do I get this fixed?

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Team

This BMW motorcycle does not come with pedals, but 2 footplates which should be included in the box. If these are missing, please contact our support team at afttersales@wiltonbradley.com, who will be able to help with spares. Please do not forget to include a picture of your proof of purchase in your message. You can also check our YouTube Channel https://www.youtube.com/playlist?list=PLLOnsLqfAmuJLrc3DdHe7HqmZED0cgRdA for any assembly or trouble shooting tips.

Dec 29, 2021
Reviewer name: Courtney T
1 out of 5 stars
1 out of 5 stars review

Battery doesn’t last

Even after charging all night my kids will get from the garage to the road and it will die. Don’t waste your money. My kids love this motorcycle IF it worked.

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

Dear Courtney,<br /><br />We are sorry you have been experiencing some difficulties with your granddaughter&#39;s new bike. Please check our YouTube Channel https://www.youtube.com/channel/UCa5hACpi2Ls9LHZRvpc_7gg for trouble shooting advice, or contact our support team for further help at aftersales&#64;wiltonbradley.com, including an image of your proof of purchase.

Jan 18, 2022
Reviewer name: BW
1 out of 5 stars
1 out of 5 stars review

BMW Motorcycle

Don’t buy this! Doesn’t stay charged after a few weeks, and smells like burning plastic when I plug it in to charge.The foot pedal is stuck now also. Very disappointed with this purchase.

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

We are sorry you are experiencing some difficulties with your new bike. Please contact our support team for further help at aftersales&#64;wiltonbradley.com, including an image of your proof of purchase.

Dec 26, 2020
Reviewer name: Mary
1 out of 5 stars
1 out of 5 stars review

Big Disappointment

Got this for my grandson for Xmas and it would not turn on. I would have loved to do a exchange but they had none in stock, so I did a return with no issues. The saddest part is watching my grandson in tears over his red motorcycle.

Helpful?3Q9M0KYM66PI13802571064
Nov 25, 2021
Reviewer name: Justme
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Vroom vroom!!

I bought this motorcycle for my Granddaughter and she absolutely loves it!! There are so many features that make this bike just like a real,adult size motorcycle. Get one for your lil one and enjoy!!

Helpful?3Q9M0KYM66PI13802571064
Feb 9, 2023
Reviewer name: Lily
5 out of 5 stars
5 out of 5 stars review

Awesome

The battery is really good. I charge it for about 10-12hrs and the kids use it on and off for about 4 days till the battery dies. They love it. I will be buying another when they are back in stock

Helpful?3Q9M0KYM66PI13802571064
Dec 27, 2021
Reviewer name: Neesh
1 out of 5 stars
1 out of 5 stars review

Worst gift ever for my three year old

I ordered this gift back in November for a huge Christmas gift for my three year old. I assembled allied pieces to know that the darn bike won’t even move foward or back! I want my Okey back. My son cries when telling him to get off until we can fix it ! Just took it out the box yesterday to assemble and he was the happiest kid ever .. smh y’all gotta do better ! Called that number yesterday on bike and they were closed until today !! Called today now there is so much high call volume I need for someone to contact me

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

Dear Neesh,We are sorry you are experiencing some difficulties with your new bike and for getting through to our support team by phone, as we are experiencing a high level of calls . Please check our YouTube Channel https://www.youtube.com/channel/UCa5hACpi2Ls9LHZRvpc_7gg for trouble shooting advice, and contact our support team for further help at aftersales@wiltonbradley.com, including an image of your proof of purchase.

Dec 24, 2021
Reviewer name: Jessica
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY!!!!

I ordered this a month ago for Christmas for my 3 year old, we opened it tonight, (1 dy before Christmas) and the only thing it had in it was the bike frame itself. NO OTHER PIECES!! There was no foot pedals(need that to power it) I was so disappointed. Please don't waste your time and money on this. I had to rush out to get a new oresent for my son!

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

We are sorry you are experiencing some difficulties with your new bike. Please contact our support team for further help at aftersales@wiltonbradley.com, including an image of your proof of purchase.

Dec 26, 2021
Reviewer name: Rico7
2 out of 5 stars
2 out of 5 stars review

Missing parts

Like others on here i bought this as a Christmas gift. I bought 2, one in white and one in red, the only reason I'm giving this a 2 star and not a 1 is because the red one came with all the pieces and works as far as we can tell. The white one is missing literally everything besides the core bike peice and the charger. No foot petals, side wheels, accessories and missing screw to keep the seat on. Something also is rattling inside the bike. Thankfully my girls were good sports about it and currently sharing the red one. Its really disappointing when you try to get your kids something special but you end up getting a half put together package product.

Helpful?3Q9M0KYM66PI13802571064
reply from Wilton Bradley Support

We are sorry you are experiencing some difficulties with your new bike. Please contact our support team for further help at aftersales&#64;wiltonbradley.com, including an image of your proof of purchase.