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Customer reviews for Member's Mark Cotton Bar Mop Towels, 16" x 19", 24 ct. for
Member's Mark Cotton Bar Mop Towels, 16" x 19", 24 ct.
4.6 out of 5 stars
stars1,595 ratings565 reviews
  1. 5 stars80% (1,275)
  2. 4 stars9% (147)
  3. 3 stars4% (71)
  4. 2 stars2% (36)
  5. 1 star4% (66)

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Showing 1-10 of 565 reviews
Jun 12, 2022
Karen
2 out of 5 stars review

Verified Purchase

Absorbent but spotty quality

These towels are absorbent but in the package of twenty, 3 had serious, obvious fabric flaws and one had what appeared to be a blood stain. That sent them immediately to my rag bag. I didn't return them because I followed the instructions to launder them first.

Helpful?1907K3IYVO3M13797319173
Sep 19, 2021
jl
2 out of 5 stars review

Arrived with Dirt & Brown/black matter on them

I was really looking forward to replacing our towels & donating our old ones to animal rescue ASAP as I have other items to drop off.. However some towels have dirt on them & black/brown matter as pictured. Now I have to go through the hassle of packaging & returning these, reordering new towels, and waiting for new towels to arrive before I can replace my old ones. I never got to use them so I can't speak on the quality. They do appear to be threading very badly, however you get several for a good price. Just very disappointed in how they arrived, etc. I also wish Sams would have an email for customer service instead of having to wait in a queue for help.

Helpful?1907K3IYVO3M13797319173
Jun 6, 2023
Blessedokie
1 out of 5 stars review

Verified Purchase

Diminished Quality!

I’ve purchased these bar mop towels from Sam’s in the past, and have been very happy with them. These, however (Members Mark, of course) are way thinner and look lots worse than one I have been using for two years! Come on, Sam’s - you can do better, if you’re trying to move customers over to your own brand! These are going back.

Helpful?1907K3IYVO3M13797319173
reply from Member's Mark

We're sorry the towels weren't to your liking, Blessedokie, and we hope your return was hassle-free.

Jul 22, 2025
Sonia
1 out of 5 stars review

Verified Purchase

Bad quality

Terrible quality. After the FIRST wash half of them unraveled.

Helpful?1907K3IYVO3M13797319173
Jul 13, 2024
Paulette
1 out of 5 stars review

Verified Purchase

After washing they started falling apart

Falls apart after washing nothing like towels they replaced

Helpful?1907K3IYVO3M13797319173
reply from Member's Mark Team

We're sorry for this experience, Paulette, as this is not the quality expected from Member's Mark. Please know you can return them for a full refund as part of our 100% Satisfaction Guarantee.

Jul 31, 2023
Michelle
1 out of 5 stars review

Verified Purchase

Not happy

The towels looked very old and were very thin. I wish I would have purchased in store.

Helpful?1907K3IYVO3M13797319173
reply from Member's Mark

We're sorry to hear you are unhappy with the towels, Michelle. Please know you can exchange or return them anytime as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need assistance.

Jan 31, 2019
Bruce
1 out of 5 stars review

Great for grease, Terrible for liquids

Absorb liquids? Fail. Thickness and ridges are good for greasy clean-ups. After 10+ months of washing (without fabric softener), remains durable but still does not absorb liquids; a simple water spill cannot be dried with these towels. Very dissatisfied with this bulk-buy from Sam's club.

Helpful?1907K3IYVO3M13797319173
May 23, 2025
Ragamfn
1 out of 5 stars review

Towel start fraying after 1st wash.

Worst towel set I have ever bought. In general they do what is expected. The real problem is the towel starts fraying after first wash. I never had a towel the frayed this way. It isn't one towel. It is the interr package. I have three towels remaining that haven't been washed yet.

Helpful?1907K3IYVO3M13797319173
Nov 2, 2023
Pilot Steve
1 out of 5 stars review

New vendor, absolute garbage…..do not buy!

Absolute garbage! They have changed their vendor! I have been buying these for over 15 years with no issues, but now they are half the thickness, and out of a 24 pack over 14 were stained with oil and grease from the manufacturing process. Unacceptable. Sams club wasted over 40 minutes of my valuable time on the phone to get a refund……even more unacceptable.

Helpful?1907K3IYVO3M13797319173
Jul 12, 2024
Lynn
1 out of 5 stars review

Terrible

Bought yesterday. Washed regular cycle before using. Many shredded and unraveled at hem. They are NOT absorbent. JUNK Bringing back this morning. Sam's should take these off shelf immediately.

Helpful?1907K3IYVO3M13797319173
reply from Member's Mark Team

We apologize for this experience, Lynn, and we hope you had a hassle-free return.