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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 41-50 of 416 reviews
Aug 30, 2021
Reviewer name: Grace
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

great for the price—few concerns

it’s been a great bed so far. very comfortable. the downsides are that it never fully rose around the edges. there is about a two to three inch ring around the mattress that is lower than the center of the bed. I also noticed it seemed to lose quite a bit of firmness after just a few weeks.

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Sep 11, 2022
Reviewer name: zinnus mattress
3 out of 5 stars
3 out of 5 stars review

hard mattress

We bought this to upgrade our queen mattress. Had a zinnus twin we bought roughly 5 years ago. Compared to that one this is like sleeping on the floor. Waited 24 hrs and it expanded to pretty much 12 inches. Didnt notice a smell at all and we like that you cant Feel partner moving but for side sleepers it WILL hurt your shoulars.

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Jun 28, 2020
Reviewer name: Hugh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best bsnd for the price

Great all around, unboxing was easy, came to full size in a few hours, chemical smell was very mild and gone the second day. Very comfortable matress is firm and soft. I'm 240 pounds and ex‐wife is 360 both of us agree it is one of the best mattress's we have ever owned. Now it's time to get her on her own and off my bed, lol

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Jul 11, 2017
Reviewer name: ChannelInvest
5 out of 5 stars
5 out of 5 stars review

Pleasantly Surprised

My wife and I were pleasantly surprised. We were in desperate need of a new mattress and began reviewing them online clueless as to what each type and style meant. Our old mattress was an expensive coil and pillow top and we at least knew we didn't want that any more. We were leaning towards something firm and with little heat retention. We visited several mattress stores around town to get an idea of what we liked, what was available and the price range. The mattresses we seemed to like the most were in the 1000s of dollars price range and we were shocked. Our favorite wound up being the lower line of the Tempur-pedics because they were firmer but we couldn't justify the exorbitant price. My brother had recently purchased a mattress like this one from Sams for his oldest son and was raving about it. He couldn't believe the feel for the price and said their next mattress would be one of these. We began researching and reading reviews and thought we'd give it a shot because of the price and the easy return. We received it, laughed at the packaging, removed the bag and let it inflate. 48 hours later we moved it into place. We couldn't be happier. Very comfortable with little heat retention and at a small fraction of the price as the other brands. We asked each other if we could tell a difference between this mattress and the other expensive ones, like the Tempurpedics, and we said no. I mean, it's just foam. Something you use for packaging material when shipping. It shouldn't cost much. With the other mattresses you're paying for marketing and the several middlemen that require commission. We got a queen size and it is slightly larger than our old one made by Sealy. It measures 80.5 inches long by 60 inches wide and it is the full 12-inches thick just as they state. Not sure of the weights but it is definitely heavier than our old coil and pillow top. As a comparison in feel from what we tried out, the Tempur-Contour in the Medium-Firm range was the closest to this 'Green Tea' semi-firm version. They rate theirs on a 1-8 scale with 8 being the firmest. I'd say this one is like their Tempur-Contour Rhapsody at a 6. We actually liked the lower line Tempur-Flex Prima. It is their coil-foam hybrid and somewhat cheaper. It had a faster reaction time and although rated at a 6, it felt firmer than the others rated the same. Since this one is just like the Rhapsody, I imagine that Sam's coil-foam hybrids would be a lot like the Prima. We're just enjoying the non-motion transfer too much not to change :)

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Nov 9, 2021
Reviewer name: RAM
2 out of 5 stars
2 out of 5 stars review

Iffy

Queen Size purchased. Received box on Friday, opened it on Saturday and still on Monday it has yet to decompress. The corners are the worst part. Wish these reviews recently would of been posted before I purchased. I have the mattress in a basement bedroom all set up on the bed for guest to enjoy this holiday season. How am I supposed to make sure this decompresses for our guests to enjoy and not have to deal with returning as I don’t have a car to transport it?

Helpful?6SL67XN713XC13783965721
reply from Zinus

Hello, We are very sorry that this mattress didn't fully expand. Since this mattress has been out of the packaging for more than 48-hours and it hasn't finished expanding, it is possible that you received a rare defective unit. Please know that we will make this situation right for you. Please reach out to Sam's Club Customer Service team and they will gladly assist with a replacement of the same item or refund instructions if needed. They can be reached at 1 (888) 746-7726, Thank you.

Dec 9, 2016
Reviewer name: Karen 65
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good but too warm

I like it but it seems to my My husband and I too warm

Helpful?6SL67XN713XC13783965721
reply from BetterZZZZ

We also sell mattresses with gel infused memory foam to assist with heat built ups. We would like to assist with a recommendation, please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Jul 24, 2021
Reviewer name: CW
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t recommend

We bought 2. Neither expanded correctly. Had to replace both.

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reply from Zinus

Hello, We are sorry to hear about your mattresses, if you have any further questions or concerns please reach out to Customer Support at 800-613-1225, Thank you.

Jan 2, 2022
Reviewer name: Sheri
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did not expand

Did not expand pass 5 inches and it was supposed to be 12. I let it sit for 5 days.

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reply from Zinus

Hello Sheri, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Aug 10, 2021
Reviewer name: Tomatolady47
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointing

Both ends of the mattress have yet to fluff up to the 12 inches they are supposed to. Been over a week of waiting.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period with Sam's Club, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Nov 1, 2021
Reviewer name: Lynn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for us

The memory foam was not for me at all, it was hard. An didn’t like pop right back up when I turned it was weird.

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reply from Zinus

Hello Lynn, We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club Customer Service department at 1 (888) 746-7726 they will be more than happy to further assist you. Thank you.