Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for

Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

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4.2 out of 5 stars

stars713 ratings416 reviews

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Oct 18, 2021

Steve

5 out of 5 stars review

Verified Purchase

Easy setup

Nice mattress

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Jul 31, 2020

paylast

4 out of 5 stars review

It's satisfactory ; arrived separately.

I bought 2.They came separately 2 weeks apart. Granddaughters were pleased with the way they plumped up and provided a good nights sleep.

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Dec 6, 2022

Yachtmaster07

1 out of 5 stars review

Uneven bed, it Slopes

Hoping this would work so much. Queen was seriously uneven. Sticking to Tempurpedic for sure. Some things are worth it. Spine injury, multiple injuries. Would have been ok if the right side was like the left side. Serious issues.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Please give Walmart's Customer Support team a call at 1-800-925-6278, they will be glad to assist in the best way possible, Thank you.

Aug 13, 2019

GmaDa

3 out of 5 stars review

In search of SHORT QUEEN memory foam mattress

HAS TO BE EXTREMELY SOFT due to all my severely sensitive pressure points from severe fibromyalgia and severe neuropathy..Can anyone SUGGEST a VERY SOFT cheap as possible memory foam SHORT QUEEN mattress??? Llease help me find one

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Oct 10, 2021

Jill

1 out of 5 stars review

class action

This company uses harmful materials and is currently in a class action lawsuit for a good reason. They shed chemicals and glass particles. Do not trust their products

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Feb 6, 2023

Ram

2 out of 5 stars review

Uncomfortable and not firm

Even the replacement did not expand for 12 inches inspire of leaving it to breathe for 72 hours. It is uncomfortable and have usa terribke back ache with in 2 weeks of using it. It's not firm and the body literally sinks in where ever I sit or lay.

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reply from Zinus

Hello Ram, Thank you for your review and we apologize that you are experiencing issues with your purchase. Please give Sam's Club Customer Support team a call at 1 (888) 746-7726, they will be glad to assist in the best way possible, Thank you.

Dec 13, 2021

Maly

1 out of 5 stars review

very disappointed

I received 4 days ago and not fully raised especially all 4 corners and surrounding, kind of slide from middle of mattress to both sides. The middle part raised to only 10inch instead of 12 as specified.

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Oct 6, 2018

marie

2 out of 5 stars review

did not ship within time frame

Was supposed to be delivered and open within 72 hours. It took a lot longer than that to ship. I took about 5 days for it to get to me. In result, the matress is not fluffing up all the way and the sides are collapsed. I am very upset about this.

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Dec 29, 2017

tigger

5 out of 5 stars review

Super Comfy

We bought for my sons full bed and I wish I had one on mine. He seems to love it and we had no problems with expansion, etc. Time will tell how long it stands up. It's been 2 weeks so far.

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Aug 24, 2021

liz

1 out of 5 stars review

Didn’t expand completely

Would not recommend buying this product because it did not expand to the size it needed to has a big dent in the middle. Also the company says to contact them but when you do all they say is the message was received and someone will contact you but they never do it’s been a whole week now I have to take this king size mattress to Sam’s club in my car … this is ridiculous!!

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reply from Zinus

Hi Liz, we are sorry to hear about your experience with your purchase. Please feel free to reach out to Zinus Customer Support via Facebook messenger for further assistance and we will be glad to take a further look into your claim. Thank you.