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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)

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Showing 171-180 of 416 reviews
Mar 17, 2019
PPH108
2 out of 5 stars review

Verified Purchase

Not the most comfortable mattress.

I don’t find this mattress comfortable at all. I have purchased a similar one in the past and I just think it’s a different quality. In addition, this mattress does not come with the box spring. The pictures give you the impression that it does but if you read more closely it does not. So please be aware of that.

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reply from BetterZZZZ

We are sorry to hear that you've had this experience. The degree of firmness each customer experiences varies depending on their preference and body type. That being said, we take your sleep seriously. Please contact our customer department immediately as we'd like to assist you in any way we can.Please contact us by submitting a ticket at support.zinus.com or call us at (800) 613-1225

Nov 27, 2017
Brenna
1 out of 5 stars review

Terrible Manufacturer Smell

I received this mattress about a month ago and the chemical smell will not go away! It's intoxicating! It's smelled up my entire house and I've tried everything to get rid of it! Its so overpowering and you can taste it. I dont know what to do to get my house smelling normal and the smell out of the mattress! Otherwise the mattress is a comfortable mattress and definitely 12". But you cant sleep on it from the strong scent.

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Nov 9, 2021
RAM
2 out of 5 stars review

Iffy

Queen Size purchased. Received box on Friday, opened it on Saturday and still on Monday it has yet to decompress. The corners are the worst part. Wish these reviews recently would of been posted before I purchased. I have the mattress in a basement bedroom all set up on the bed for guest to enjoy this holiday season. How am I supposed to make sure this decompresses for our guests to enjoy and not have to deal with returning as I don’t have a car to transport it?

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reply from Zinus

Hello, We are very sorry that this mattress didn't fully expand. Since this mattress has been out of the packaging for more than 48-hours and it hasn't finished expanding, it is possible that you received a rare defective unit. Please know that we will make this situation right for you. Please reach out to Sam's Club Customer Service team and they will gladly assist with a replacement of the same item or refund instructions if needed. They can be reached at 1 (888) 746-7726, Thank you.

Sep 11, 2022
zinnus mattress
3 out of 5 stars review

hard mattress

We bought this to upgrade our queen mattress. Had a zinnus twin we bought roughly 5 years ago. Compared to that one this is like sleeping on the floor. Waited 24 hrs and it expanded to pretty much 12 inches. Didnt notice a smell at all and we like that you cant Feel partner moving but for side sleepers it WILL hurt your shoulars.

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Jan 8, 2022
sj
5 out of 5 stars review

I love it!

I had to replace my old mattress, because it was too soft and not supportive enough. I was nervous about purchasing this one, but I absolutely love it! It provides good support to my body while also molding to fit me, so it's super comfortable. Now I've been visiting family for the holidays and miss sleeping in my own bed! Highly recommend! I also appreciate the sense of humor included in the instructions. It's amazing the high quality found in a mattress that's wrapped up and delivered in a box.

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Jul 11, 2017
ChannelInvest
5 out of 5 stars review

Pleasantly Surprised

My wife and I were pleasantly surprised. We were in desperate need of a new mattress and began reviewing them online clueless as to what each type and style meant. Our old mattress was an expensive coil and pillow top and we at least knew we didn't want that any more. We were leaning towards something firm and with little heat retention. We visited several mattress stores around town to get an idea of what we liked, what was available and the price range. The mattresses we seemed to like the most were in the 1000s of dollars price range and we were shocked. Our favorite wound up being the lower line of the Tempur-pedics because they were firmer but we couldn't justify the exorbitant price. My brother had recently purchased a mattress like this one from Sams for his oldest son and was raving about it. He couldn't believe the feel for the price and said their next mattress would be one of these. We began researching and reading reviews and thought we'd give it a shot because of the price and the easy return. We received it, laughed at the packaging, removed the bag and let it inflate. 48 hours later we moved it into place. We couldn't be happier. Very comfortable with little heat retention and at a small fraction of the price as the other brands. We asked each other if we could tell a difference between this mattress and the other expensive ones, like the Tempurpedics, and we said no. I mean, it's just foam. Something you use for packaging material when shipping. It shouldn't cost much. With the other mattresses you're paying for marketing and the several middlemen that require commission. We got a queen size and it is slightly larger than our old one made by Sealy. It measures 80.5 inches long by 60 inches wide and it is the full 12-inches thick just as they state. Not sure of the weights but it is definitely heavier than our old coil and pillow top. As a comparison in feel from what we tried out, the Tempur-Contour in the Medium-Firm range was the closest to this 'Green Tea' semi-firm version. They rate theirs on a 1-8 scale with 8 being the firmest. I'd say this one is like their Tempur-Contour Rhapsody at a 6. We actually liked the lower line Tempur-Flex Prima. It is their coil-foam hybrid and somewhat cheaper. It had a faster reaction time and although rated at a 6, it felt firmer than the others rated the same. Since this one is just like the Rhapsody, I imagine that Sam's coil-foam hybrids would be a lot like the Prima. We're just enjoying the non-motion transfer too much not to change :)

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Feb 14, 2021
Kayla
1 out of 5 stars review

do not waste your money

We bought this mattress in 2019 it never got to the full 12 inches. A year later the middle is sagging and two inches lower then the outer parts of the mattress. Tried to warranty it out with the company since it has a 10 year warranty where I was informed they do not have any in stock and do not know when they will to replace it. The agent told me to reach out to Sam’s who is also out of stock they wanted to pick the mattress up leaving us without a mattress before a refund would be issued. Which I understand but very inconvenient especially if you don’t have the money sitting around to go buy a new one.

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Oct 13, 2018
Zack
1 out of 5 stars review

Not worth it

Received this memory foam mattress, opened it and let it sit for 48 hours as instructed. Was supposed to be a 12” mattress but only expanded to 10”. Doesn’t feel like memory foam at all. The cover was baggy as if it was missing a layer of foam. Unzipped the cover and measured the foam. What was supposed to be two separate 3.5” layers of high-density base foam is actually two 2.5” layers of egg-crate style regular foam. What was supposedly “memory foam” is low density foam. Shipped the first one back and waiting on a replacement. Maybe I got a bad one???

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Aug 30, 2021
Lissa
2 out of 5 stars review

Verified Purchase

Didn't inflate correctly.

Two of the corners are still flat.

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reply from Zinus

Hello Lisa, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return time frame, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Feb 1, 2022
Bevmo56
5 out of 5 stars review

Verified Purchase

Love it!

Best night sleep in a while.

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