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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)

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Showing 161-170 of 416 reviews
May 24, 2019
Houdini
5 out of 5 stars review

Verified Purchase

So comfortable!!

I absolutely love this mattress!! It came rolled up and after letting it rest for 48 hours as recommended it fully expanded. I've gotten the most amazing night's sleep, it's more of a medium plush then a full plush but still amazing.

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Nov 22, 2023
Brittany
5 out of 5 stars review

Quality Firm mattress

Nice quality mattress. On the firm side but comfortable. I let it expand without touching for a full 48 hour and it got to exactly 12 inches. We have slept on it for 4 nights and I haven’t had any aches or complaints.

Incentivized Review
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Jul 3, 2019
Pjessup
5 out of 5 stars review

Verified Purchase

Excellent investment for the money.

My son has had the mattress a month and he really likes it. Of course he is 16 and no back problems. I have lain on it briefly and was very pleased with the comfort I experienced. So overall I highly recommend and am pleased with my purchase.

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Sep 22, 2019
Cp
5 out of 5 stars review

Verified Purchase

This is a comfortable nice upgrade from previous mattress. My second one purchased, I bought a twin awhile back still comfortable.No odor goes to shape well.

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Dec 11, 2023
Ewe
4 out of 5 stars review

Comfortable mattress

We allowed the mattress to expend for 48 hours before sleeping on it for first time. So far the mattress has been very comfortable. We used it on a spare bedroom and had guests sleep on it for a week.

Incentivized Review
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Jun 3, 2019
RedBandit2
5 out of 5 stars review

Verified Purchase

It's Awesome

I bought this for my son after his other one gave out and asked him several times. How do you like your new mattress? To his response each time. It's Awesome!!!

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Sep 12, 2019
Well Rested Guy
5 out of 5 stars review

Verified Purchase

Simply Restful

When I bought it I didn’t expect too much out it. Time has passed. I slept on this mattress for over two weeks. My sleep app has indicated deep sleep every night. I really like a lot.

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Mar 17, 2019
PPH108
2 out of 5 stars review

Verified Purchase

Not the most comfortable mattress.

I don’t find this mattress comfortable at all. I have purchased a similar one in the past and I just think it’s a different quality. In addition, this mattress does not come with the box spring. The pictures give you the impression that it does but if you read more closely it does not. So please be aware of that.

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reply from BetterZZZZ

We are sorry to hear that you've had this experience. The degree of firmness each customer experiences varies depending on their preference and body type. That being said, we take your sleep seriously. Please contact our customer department immediately as we'd like to assist you in any way we can.Please contact us by submitting a ticket at support.zinus.com or call us at (800) 613-1225

Nov 9, 2021
RAM
2 out of 5 stars review

Iffy

Queen Size purchased. Received box on Friday, opened it on Saturday and still on Monday it has yet to decompress. The corners are the worst part. Wish these reviews recently would of been posted before I purchased. I have the mattress in a basement bedroom all set up on the bed for guest to enjoy this holiday season. How am I supposed to make sure this decompresses for our guests to enjoy and not have to deal with returning as I don’t have a car to transport it?

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reply from Zinus

Hello, We are very sorry that this mattress didn't fully expand. Since this mattress has been out of the packaging for more than 48-hours and it hasn't finished expanding, it is possible that you received a rare defective unit. Please know that we will make this situation right for you. Please reach out to Sam's Club Customer Service team and they will gladly assist with a replacement of the same item or refund instructions if needed. They can be reached at 1 (888) 746-7726, Thank you.

Nov 27, 2017
Brenna
1 out of 5 stars review

Terrible Manufacturer Smell

I received this mattress about a month ago and the chemical smell will not go away! It's intoxicating! It's smelled up my entire house and I've tried everything to get rid of it! Its so overpowering and you can taste it. I dont know what to do to get my house smelling normal and the smell out of the mattress! Otherwise the mattress is a comfortable mattress and definitely 12". But you cant sleep on it from the strong scent.

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