Too sweet and too chewy

Hard

Just purchased these to try and we are very disappointed at how dry and hard they are. The flavor is pretty good. Maybe better packaging would help them stay fresh and soft.

These cookies are hard as rocks! Not what you expect for fresh baked cookies. Really disappointed. They were in a different package today and not the tub. Maybe this packaging is making them stale?

If you try these, go in the store to get them instead of using pickup. They gave us 4 day old cookies, and they are so dry that we are throwing them away. They look like they might be good if they were actually fresh. I’m not buying them again.

Purchased these on occasion and liked them. Brought a package home tonight snd they're as hard as a rock. I've noticed in the past several months certain items in the bakery aren't up to the usual very good quality.

We have been buying these cookies pretty much every time we come in. This time they were very hard. Not really stale but hard like a rock. We did check the date and they were fresh. I sure hope the next ones are back to the soft delicious ones.

They looked so yummy and soft in the packaging but they are definitely on the harder side of chocolate chip cookies. They also get stale kind of quickly. I've had better cookies from Sam's club.

Cookies are hard as rocks. Really dry too. Very disappointing because they are tasty but just have the texture of cookies that are overbaked, stale and dry. Like they're past the due date shown on the label. Waste of money.

These are delicious! Soft and chewy, exactly the way I like cookies. On my instagram, I have pictures and videos of these cookies and other Sam’s Club foods. Check it out: desertfoodie88