Delivered on a Friday for my mom’s 99th birthday celebration on Saturday. By Sunday the heads were drooping on approx half of the roses.

I ordered a beautiful arrangement of yellow, pink white and coral roses in a vase with beautiful greenery and did not get anything that looked like it. What arrived were white roses with pink tips and very little greenery making it look, frankly, quite cheap. What's up with this? This was meant to be a Mother's Day gift and yellow roses are my mom's favorite. So very disappointing. App won't let me upload pictures for some weird reason…If mom and I weren't 2000 miles apart I'd be running this back for a refund.

Sent these to our daughter for her 40th birthday and ordered two days prior! They were delivered in a large box and packed extremely careful. Delivered ON TIME and they were absolutely gorgeous!!!!!

I sent a bouquet to my mother and mother in law for Valentine's Day. They both commented on how beautiful they were! My mom even said after about 10 days that they were still pretty!

I purchased 18 roses did not get but 11 did not look anything like the picture. I called to make a complain the Sams they stated that they have a third party and they do not handle it.

0 stars The flowers are terrible. Looks nothing like what I ordered. I'm writing to express my disappointment with a recent floral purchase. The arrangement I received looks significantly different from what was shown on your website. The advertised bouquet appeared full, vibrant, and professionally arranged with numerous bright pink roses and balanced greenery. However, the actual arrangement I received was sparse, less vibrant, and lacked the same overall fullness and presentation. It does not match the quality or design that was advertised, and this was especially disappointing given the occasion for which it was purchased. When ordering, I relied on the images on your website to reflect what would be delivered. Unfortunately, the product I received fell well below those expectations.

Not even close to what I ordered. I ordered bright pink roses, I recieved a whitish rose. when I called about the problem I was told they would not be able to replace before Valentines Day so I would get a refund after I sent photos in. Well photos went in, no refund. I called back and was told I would get notified immediately of a refund. I called tonight, got a supervisor. was told a refund was likely, and they could plainly see I did not get what I ordered. But they would have to communicate with the vendor about the problem before they could provide a refund. Apparently Sams does not back their floral orders. I have had great results before, this is the first big problem, but clearly their customer service is lacking.

the filler is nice but the roses are trash. i bought them to give to my daugther for her birthday but the petals are already falling off and some have brown spots on them. the leaves on the roses have a white powder substance on it. these flowers are not going to my daughter's house.

Bought these for my mother in law's birthday, and they showed up looking very poor. Was hoping that after trimming the stems and properly watering they might look better, but frankly I am embarrassed that we sent such poor flowers to her. The fillers are the only part of the bouquet that actually look decent. A MAJORITY of the flowers are a brown/green/yellow dying color, not the vibrant pink color advertised. I would suggest sending these to someone you are breaking up with, with a corresponding note that says our relationship is as dead as these flowers.

I genuinely don't understand the poor reviews here, and I wonder if those who left them either didn't give the roses the chance to recover from their travels prior to reviewing, or perhaps didn't quite know how to care for them. Firstly, please check your expectations: you're paying less than $35 DELIVERED for 18 full-sized roses with greenery AND a vase - and you're getting them from the grower, not professionally primmed and arranged from a floral boutique. If you want professional arrangement, pay for a professional arrangement. Second, they've just spent a day + in travel, cramped in small, dark box on a plane, then a truck, getting to their destination: you don't look so hot after a full day of solid travel with no chance to freshen up either. Take them out of the box, give each stem an angled snip so they have a nice, fresh surface to drink from and set them in some lukewarm water in the sun to breathe for a bit. They WANT to stretch out and open up for you! Finally, once they've perked up and you're ready, give them a once over to tidy them up and arrange them how you like. Yes, you DO have to clean and arrange them yourself, as they've not come from a florist. Examine the exterior petals of each bloom and gently remove the 1-3 that are bruised or damaged - they've done their job and protected the larger bloom. Trim them to the length you want, remove any leaves that will sit below the water line (to avoid expediting their demise), use the pieces of greenery you like, leave out what you don't, arrange in either the vase they came with or another vessel if you prefer, and enjoy your freakin' gorgeous and crazy affordable roses!