I bought this system to replace my older 720p camera system. I only have a few of my cameras changed out as temps are single digits to -30. I haven't got the app on my phone to accept the DVR yet but I'm working on it. It keeps showing the dvr is already listed but has a red x on it

This camera system was a nightmare. After wasting a whole weekend trying to figure how to wire 3 of the cameras outside the house to the inside where the DVR is, we finally got it done. We have 3 more cameras not in use due to the wiring not being able to reach our backyard where we really needed the security. After 3 weeks of being set up the DVR would no longer record events. So everytime the cameras were alreted we couldn't go back to our phone app or DVR to see what the cause was. The DVR ended up saying broken in the storage tab of the DVR. After contacting the website and chatting with someone to help they had me reboot the system several times with no conclusion. They requested a new DVR to be sent to us and after 5 days of back and forth emails finally a confirmation message came through. But, lol they said we had to send the DVR back to them so they could fix it and sent a shipping label along with the message. At this point I'm so frustrated. 1. So, however long thats going to take to ship, fix and or replace, ship back my family and I will be unable to feel secured in our own home without even being able to view any cameras. 2. Why would I send the DVR back before receiving a new one. 3. They were going to try and fix the already broken DVR and give us back the same one. Are you kidding me? So in 1 to 2 years it can happen again and then it wont be under warranty and we will have to buy a new one. I dont think so. Do yourself a favor and do not buy any kind of night owl products. The customer service is a joke. You can only chat online with a representative. These caneras are difficult to set up, especiallythe wired ones. The quality of the cameras it self is cheap easy to break plastic. The picture quality is not the worst but also nothing close to good. My $50 Gennie Door Bell camera had a better picture quality then these crap cameras. The camera lights go on and off whenever they want to. You cant set the sensitivity of the cameras from the app so, if you have it on medium or high they go off every second for every spec of dust coming into the cameras view! When you finally have someone in your yard that you dont recognize it literally doesn't capture whats going on. You just see a blur and half of the captured video doesnt even capture the person! There is a terrible lag time between the capture as well and this is what causes that. YOU CAN'T HEAR SOUND THROUGH THE CAMERAS. what kind of joke is that. Please, if your looking for a good security camera system look else where. This product is an absolute nightmare, joke, trash, garbage system that Sam's Club needs to take off their shelves immediately. I'm taking these back ASAP and going with another brand. SMH!

Was recommended to us, and we've recommended it many times over. Several have even committed to saving for them. After too much trouble trying to purchase from third parties, we went direct to companies website and ordering was as easy as was set-up. Thanks!!!!

Bought this system to replace a prior night owl system. I didn't have to rerun wires the new cameras plugged right into the existing cables and then the dvr was plug and play as well. Still working on getting familiar with the new system but so far so good I'm happy with it. The only reason I didn't give it a five star is because I'm still getting familiar with the system.

The system is very easy to install and use . I did wish it hD the two way speaker in the hard wired cameras. But I did have a problem trying to buy the system. 5 hours being thrown from one department to another and all of them saying that it wasn't there department to fix the problem. But after 5 hours of texting and calling and being very frustrated and angry they finally fix the problem and I was finally able to but the system I wanted

I recently purchase the 4K Ultra Wired 10 camera system and I'm extremely happy with my purchase. My home is now protected by crystal clear 4K security. It was easy to connect and set up! I'll be ordering more product and referring friends and family.

I bought this 2 weeks ago. The set up was simple plug and play. The most time spent was running the camera cables to their positions. The camera views are very clear and have a generous view of the area. I have recommended this system to 2 others already. I showed my friend the camera views on my phone and he ordered the same system the next day.

This unit is a replacement for an older model. The software is much nicer to work with. The older unit handled 8 cameras and the new one handles 12. The one and only issue is with the remote software. You must have a cellphone to set it up. The world still has people who do not need nor want a cellphone. I do have a tablet but its not tied to a cell service. When you try to create an account it wants to send you a code as part of the first time log in. It sends it to a cellphone number not to the email address it asked you to provide. It will not allow you to create the account. I talk with a rep but he indicated my only option is to use someone's cellphone. The best option would be to have the code sent to a standard email which I can receive on any device.

I bought this to replace my THD system when it's Hard Drive failed. Night Owl Marketing was great in providing a compatible system that didn't require that I replace all my old cameras. Simply unplugged the old and plugged in the new using the same connections.

I bought this product and have finally had it installed. I have 6 cameras installed because I have a large property. Can keep eyes on livestock and fowl. The video clarity is greater than you could expect. Easy to set up and easy to use and view on mobile phone or computer. I am so happy I got this and I feel Much safer now.