I received a similar (no longer available) hot tub after waiting 10 weeks. The delivery was curbside. The delivery people didn't allow me to pay extra to have it placed on my deck. Fortunately, the delivery guys accepted to put it there for an extra $100. When it was received, the packaging was not very good and there were tear marks in the thin plastic, and a gouge in the acrylic at the top. Absolutely no protection to the top other than the plastic wrap. I was able to get it installed and filled it up. I used the spa 1 time and the GFCI tripped. We took off the panels and after drying off the water that leaked, we were able to restart the hot tub and found that it was leaking in 3 places. The control panel had no gasket or seal and splashing water went right through it. Also the blower motor was leaking water through a PVC pipe. There was also a disconnected hose which said "blower vent" that was leaking water. I tried calling the warranty number at Strong Spas (the manufacturer) and it took 2 days and 1 disconnect to get through to someone. A total of 6 hours on the phone. (I also sent emails through the company website without receiving a reply). I finally got through to someone and explained the problem. He said they would send a technician to repair it within 7-10 days. I asked for the name or number of the technician. He said that would be given to me by another department. I never heard back. It's now been 12 days. I was able to get through to someone in the repair section. She asked for my number in case we got cut off. Well guess what, we got cut off and she never called back. I tried calling that number again and was not able to get through to anyone. I am thinking of returning this spa, but I am responsible for shipping it back. This is the 2nd spa I've owned and I definitely think the quality of this one is lacking. Add to that, the poor customer service and I wouldn't recommend.

I’m just going to start out with I got this hot tub on sale for a great price. The cabinet panels are plastic. The frame is made of untreated 2x4’s. The insulation consists of four 1/2” thick styrofoam panels....that is it. It has one pump, one blower. Jet pressure is alright if you turn off most of the jets you don’t use. I spent $50 and added insulation. I moved it to my back yard on a lawn mower and trailer, I got the electrical installed about 6 months later (took awhile). No leaks on start up so that was a bonus. I emailed the company that built it (strong spas) and asked if I could get a grey cabinet before it was made and they were not willing to change it without buying a new cabinet.I guess bottom line, if you are in the market for a budget tub and can get this on sale I would say thus far it would be a good purchase, paying full price...that would be debatable with probably better quality options out there.

After reading the description on Sams Club website which states that this spa has 2 pumps, I decided to make the purchase. Once I had it delivered and professionally installed I discovered that it has only one water pump and a blower. If you are seeking a spa that has two water pumps, as I was, you should keep looking as this spa has only one water pump.

After a lot of shopping, we purchased this spa in May and it was delivered in early June. We love it! We use it nearly every day, even on the hottest days of summer, and we are looking forward to enjoying it in the cooler months. Highly recommend.

bought hot tub online and tub was delivered to my house within 3 weeks on a pallet. Electrician installed 240 line, filled with water and ready to go. Everything works well and I highly recommend this spa.

We considered buying a hot tub for several years before taking the plunge with an Everlast Spa through Sam's Club. The delivery took a little longer than expected but it has been worth the wait. High quality and easy to maintain. Our family has enjoyed using the new spa.

We have had this hot tub for a week and absolutely love it!! The only reason I am giving it four stars is because instead of the 3-6 weeks promised delivery, it took 8 weeks. I also had difficulty with the actual purchase of the hot tub. We made the purchase online, checked our online banking and the money was taken out of our account, then 4 days later the money was put back in to our account. We called customer service and went through this process, the money taken out and then put back in, four more times. It wouldn't have been so bad had I not had to go in person to the bank each time and fill out a request of limit increase each time this happened. I have never tried so hard to give someone my money! With all that said, we love the hot tub and would recommend it to others.

We bought this hot tub 7 months ago and have been very happy with it. The hot tub is very easy to maintain and operate.

I bought this hot tub 6 months ago and have been very pleased with it. It is very comfortable and there are lots of jets. I was reluctant to buy this without seeing it in person but so glad I did. I haven't had any trouble with it.

I bought this Hot tub 6 months ago. The delivery crew was great had it set up in no time. Since then The hot tub has worked great. There are plenty of jets and not a bad seat in the tub. It has preformed just as hoped.