Customer reviews for Samsung Galaxy Buds2 Earbuds w/Active Noise Cancellation forVerified Purchase
Wonderful sound
These headphones are very good and I love them. They are also pretty.
Verified Purchase
Great sound
These buds work great with Samsung devices.
Verified Purchase
Just ok...
Not a fan of battery life.
Hello BV,Thank you for taking the time out of your busy schedule to review your Samsung Galaxy Buds2. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences with our products. Samsung products have a warranty that protects against manufacturing defects in materials and workmanship. When it is most convenient with you, please visit the Samsung website and review the article titled, "All about your Samsung earbuds' battery life" for some helpful tips on how to optimize your battery life for your earbuds. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like further assistance with troubleshooting your devices. Thank you for being a valued Samsung customer. - Debra
Sound ++| Fell out lost 1 w/in 2wks|too ez to lose
Sound was very good. Noise canceling works as advertised. Even when being careful about placement falls out of ears and case too easily. I am extremely cautions and have a set discipline if comes out of ear goes into case... then case goes into a particular pocket. (have airpods in one pocket/these in other) Got to go with new Samsung A22-Ultra figuring intuitive design to get best use of new phn... figured Galaxy buds-to Galaxy phn||| cleaner intuitive interaction (like airpods to an Iphone) it was not. Already have one of these buds lost ... still kind of works with one... but can't update the driver/software without both --- so when I go to use phn have to keep canceling nag message to update... that I will never be able to without both. Even with careful fitting and placement falls out of ears far too easily. Don't trust the magnetics in the case to secure lid and keep in place... very weakly held in place ... you will drop these getting them out of case especially if doing something else and need to put in to answer a call, or put in to make a call when you are multi-tasking. Battery life is pretty good. they are very sensitive to handle... if you have to adjust in ear mid song/mid call high likelihood will accidentally trigger touch sensor and pause, hang up etc. Regret this purchase - If you get.. secure your case with a second case... Before using it to do anything fun or enjoyable ... take the time to set up the find my earbuds... and setup the notifications and such for finding them or let you know if have left behind somewhere.... you will probably need it.
Hello CVC, <br /><br />Thank you for taking the time out of your busy day to review your Samsung Galaxy Buds2. We appreciate your feedback as we strive in providing the best products with superior functionality on the market as we remain committed to constant innovation. Did you know that we also offer Samsung Care+ that can be added to eligible devices that would extend additional coverage protection to your devices? This service would extend your peace of mind in regard to those unexpected events that happen in life like breaking your device, going for an impromptu dip in the pool with your Buds2 in your pocket, accidentally leaving them behind at the coffee shop, and even someone stealing them. Samsung has over 700 authorized repair locations available nationwide to you for easy access and quick turnaround. Getting you back to what you love doing most is our top priority. When you have some free time available, please visit the Samsung website and review the articles titled, "How to wear your Samsung earbuds," "Attach the earbud tips on your Galaxy Buds Pro, Galaxy Buds2, and Galaxy Buds2 Pro," and "Wear your Galaxy Buds Pro, Galaxy Buds2, and Galaxy Buds2 Pro properly." These articles are filled with some helpful information to help you get the perfect fit for your Buds2. Please feel free to reach out to Samsung Support if you would like further assistance, have questions, or if you would like to provide any additional feedback to us. Thank you for being a valued Samsung customer. - Debra
Disappointed
It doesn't stay on. Fall off with a little movement of the head. I lost one within the 2 first minutes of use. It fell where I couldn't get it back. Can't even return it now. Very disappointed
Hey there HH, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Experiencing discomfort with earbuds, whether they're too tight or too loose can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. When you have the opportunity, please take a moment to review "How to wear your Samsung earbuds" to discover how you can achieve the best fit for your earbuds. Also check out, "How to locate your Galaxy device with SmartThings Find" to help locate that lost earbud. If you would like any further assistance or if you have any questions for us, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Missing the additional ear pieces
My first pair if ear buds. So far the sound is good. Did not come with the additional ear pieces that were supposed to come with the purchase.
Hey 44, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2. Your additional earbud tips should be located inside of your original Galaxy Buds2 box. If for some reason they are not present, please feel free to reach out to Samsung Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra