I have never experienced such a level of incompetence and total disregard for a customer's time. I purchased a $500 Disney Gift Card from Sam's Club online, and it has been the most frustrating ordeal I've ever dealt with. The card arrived unactivated. When I tried to use it on the website, it was completely useless. That was just the beginning of a circular support nightmare: 1. Sam's Club Chat Support told me to call Disney. 2. Disney told me to go into a physical Sam's Club store. 3. The Local Store told me they could not help and that I had to call the corporate customer support number. The automated AI system was a disaster. It failed to send verification codes to my phone and could not verify any of my information, despite it being correct. When I finally reached human agents, things got even worse. I was put on long holds only to be disconnected and hung up on three separate times. On the third attempt, I explicitly told the agent that I had already been hung up on twice and begged him not to do it again. He assured me he would not, put me on hold, and hung up on me anyway. It is absolutely ridiculous that a company this size can hold $500 of my money hostage and offer zero path to a resolution. I do not even know what to do at this point. Save yourself the headache and DO NOT BUY these cards online. The savings are not worth the hours of life you will lose trying to get what you actually paid for.

I was skeptical because of the reviews but purchased anyway. It took 2 minutes to get my email but it was in my SPAM folder. Don't forget to check that. Then you sign into Disneygiftcard.com and add all your gift cards and transfer it to ONE card to be able to purchase the tickets on the Disney website. Very easy. Thank you Sam's Club!

Massive issues on pre Black Friday deal. If your system or Disney's cant handle the timing or volume dont do it. who cares if you buy 1 or 99. The massive delay in activating the goft cards is horrible. Bought some on Friday morning and now Sunday evening only 3 of the 4 cards are active. Total Sams Club FAIL.

bought for $190. I was iffy on buying bc of some of the bad reviews but it was so easy to use. I used them to purchase tickets to Disneyland online. Planning on buying more to use at disneyland for parking, food etc. Gift card came within 2 hours of purchasing but it says it can take up to 48 hours to arrive.

I was able to add these to my cart and they were available but my card kept getting declined for no reason. All info was up to date and my Sam's Club credit card balance had plenty of credit available. There is no valid reason why my card got declined. I even reached out to the fraud prevention number and they were unable to help me without submitting a ticket, which I have not heard back from, and now the item is no longer available.

I know many reviewers stated they couldn't purchase the gf or purchased it and then got their order cancelled. I may have been one of the lucky ones because mine was delivered immediately and was able to use it at Disneyland a few days later. I was grateful to be able to get it for the Black Friday discounted price. I transferred the digital gift card to a physical one that is attached to my Disney app.

I had bought one of the $200 gift cards for the $180 door buster price. My husband told me to get more since we are annual passholders and the savings help. My first card came the next day and the other three were cancelled. I am with those confused on how a digital gift card sells out. If they were "sold out", you should not have been able to add to cart and purchase. Its a great deal if you got your orders, but a big letdown if your orders were cancelled.

If you want the sale price, you better order it the first hour it's on sale or else you won't get it. I tried to buy some gift cards the day the sale began, but apparently I was a few hours too late. It says they are not available to purchase, but the sale is supposed to be today (Friday) through Sunday. If they quit selling them the first day, they shouldn't advertise that they are on sale all weekend. It isn't fair and seems to me like false advertising. It's not like they ran out, the promotion is for emailed gift cards, not physical ones. If they are only selling a limited number, they should say that.

I ordered this gift card as part of their doorbuster deal for $180. About 24 hours later I receive an email stating that my order had been canceled, no explanation or anything. They did refund my credit card. I am curious to know how or why an emailed gift card could be canceled. Meanwhile a day later the gift card is still available for purchase for the $190 price.

I ordered two digital versions of the Disney $50 gift card. I tried to use them immediately and one of them did not work. When I contacted Sam's club about getting assistance with this I was told that they could not assist me and I had to go through their third party vendor, of which they didn't even bother to provide me with that contact information. if I cannot get this resolved, I'm going to have to dispute it with my credit card company which turns it all into a hassle. Don't buy the digital version of this gift card.