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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars
4,289 ratings1,521 reviews
  1. 5 stars82% (3,504)
  2. 4 stars9% (400)
  3. 3 stars3% (137)
  4. 2 stars2% (101)
  5. 1 star3% (147)

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Showing 71-80 of 1,521 reviews
Mar 2, 2026
BenR
3 out of 5 stars review

Don't recommend for households with kids

This is a good-looking trash can and I like the step to open the lid and the removable insert which makes it easy to remove trash bags when needed or simply empty the trash at all if you're using it for something you don't need trsh bags for. Overall, though, I don't recommend buying this trash can. The step on ours broke (doesn't lift the lid anymore) after about a year. For a while before that, it wasn't consistently lifting the lid when you stepped on it. I also don't like how there are several very-hard-to-clean nooks and crannies around the hinge mechanism that collect gunk and crumbs. The exterior also seems to become harder and hard to clean as time passed. If you're in a house with only adults who are going to handle the trash can well, you'll probably have no problems. But, if you have kids who won't always treat it gently and carefully empty trash into it, I don't recommend this one.

Helpful?4JTEQGMNTVTX13774172396
Dec 7, 2020
texasguava
2 out of 5 stars review

So close to a great bin, but bad hinge design.

We have used this bin in our kitchen for a year. It’s build quality and durability are both great but we are getting rid of it due to a massive design issue. The hinge is outside and sticks out from the bin. The lid sticks out behind that even further when it goes up. This means that you cannot have the bin against the wall. If you do it will not open without scraping and scuffing your wall. It’s so unfortunate that they didn’t do a design with the hinge inside. If you don’t need the bin to be within three inches of a wall you are good, but if you have it anywhere that it will be close to a wall be prepared to see wall damage.

Helpful?4JTEQGMNTVTX13774172396
Jun 11, 2021
JF
5 out of 5 stars review

Verified Purchase

A Value

I have wanted this for years. Waited until my plastic can broke. It's large and fits well in my kitchen. Lid is soft close and easy to open. after checking other sources found that Sam's Cub had the best price and it was delivered to my car without ever going into the store. A real value!

Helpful?4JTEQGMNTVTX13774172396
Mar 18, 2026
tcnkla
4 out of 5 stars review

We loved it until it broke.

This was our first hands-free trash can. It sits at the end of a counter in our kitchen so we wanted something that would look nice and be easy to use ... and it fit the bill. It was the most expensive trash can we've ever purchased by far, but we thought we would be able to use it for a long time. After about 5 years, though, the plastic lever piece weakened and then snapped. Sadly, it does not look to be repairable.

Review from tramontina.com
Helpful?4JTEQGMNTVTX13774172396
reply from Tramontina Customer Service

Thank you for being a loyal customer for the past five years! We hate to hear that your hands-free pedal has broken. While replacement parts are currently on backorder for the next 1 to 3 months, we want to make this right. Please contact our support team at help.tusa@tramontina.com so we can assist you with a replacement part as soon as our inventory is replenished.

May 12, 2021
skipwith
1 out of 5 stars review

Poor construction

I like the shape of the can- it fits close to the wall, and the fact that opening the lid is hands free. Unfortunately the foot pedal opening mechanism just doesn't hold up. The last 2 purchased have failed within months of purchase and upon examination, the plastic mechanism connecting the lid to the foot pedal has been made so cheaply that it is destined to fail. We have been purchasing this trash can for a number of years and previous ones took 2 or more years to break- the latest ones fail within months. I will not be purchasing this anymore and am researching for replacements that have a lid that does not require opening with hands.

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com so that we can properly handle your case. We sincerely appreciate your feedback and look forward to hearing from you! Tramontina Customer Service

Feb 14, 2021
Johana Benavidez
5 out of 5 stars review

Verified Purchase

Great Choice

Really like this trash can. So far it keeps odors away. I prefer the step kind over the sensor ones. Easy to replace bags and clean the inside. Sam's delivered quickly, packaged very well no issues and price was very affordable. Plus I love the copper color. Thank you Sam's!

Helpful?4JTEQGMNTVTX13774172396
Mar 3, 2021
MReese
5 out of 5 stars review

Verified Purchase

Great Choice

great size. great color. quiet close. This can is everything I need it to be. Why did I wait so LONG to replace my nearly 16-year-old kitchen trash can? I'm glad I ordered online as several color choices were available rather than in-store. Can arrived in perfect condition.

Helpful?4JTEQGMNTVTX13774172396
Oct 31, 2021
Disappointed
2 out of 5 stars review

Verified Purchase

Used?

It looks like someone had used the trashcan before. It had no plastic to take off as indicated in the directions. There was also some grime on it. Also, the box did not arrive in the greatest shape. Lastly, there was no paperwork in the box. It's disappointing that Sam's is not monitoring returned items.

Helpful?4JTEQGMNTVTX13774172396
Mar 30, 2026
KATHRYN
5 out of 5 stars review

Worth it!

I purchased the red trash can and I am thrilled with the way it looks. Ive had the silver one in my laundry room for several years that I pull out during birthdays, barbecues etc. and it still looks good %26 functions well. The packaging is very impressive! The company really makes sure you receive the product in excellent condition.

Helpful?4JTEQGMNTVTX13774172396
Apr 4, 2026
DAVID
2 out of 5 stars review

not made to last

it worked well for about two years then the pedal broke. the plastic pedal mechanism will fail sooner or later. you cannot fix the plastic lever when it breaks. i tried. to use the trash can you have to lift the lid by hand. the stainless steel is low quality and will rust over time. it is not worth the price in my opinion.

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

Thank you for your feedback. We’re sorry to hear that the trash can did not hold up as expected over time. We understand how frustrating it is when a product’s durability doesn’t meet expectations, especially with key components like the pedal.<br /><br />We appreciate you sharing your experience and will pass your comments along to our team. If you’d like assistance, please reach out to us at help.tusa&#64;tramoontina.com we’d be happy to help.