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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
8,173 ratings3,777 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,219)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 3,681-3,690 of 3,771 reviews
Jul 5, 2025
Reviewer name: StraightAndProud
1 out of 5 stars
1 out of 5 stars review

Worst pillow I have ever bought

I don't know what this is but this is not a pillow! Is like a bag of lumpy "foam pieces" I opened the package and right away put it back in the bag and returned this poorly made pillow

Helpful?54IPP9DRL5JC13767370453
Feb 14, 2022
Reviewer name: Day
3 out of 5 stars
3 out of 5 stars review

Smells like smoke. Not happy about that

Did curbside pick up. Got home. Took pillow out the bag and it smells like smoke.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Day, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Apr 20, 2021
Reviewer name: Lee
1 out of 5 stars
1 out of 5 stars review

wouldn’t buy again

At first they were amazing and 2 weeks in they started flatting out

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Lee, we are sorry about your experience with the Serta Comfy Sleep bed Pillows. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you

Feb 2, 2025
Reviewer name: pillow
5 out of 5 stars
5 out of 5 stars review

great pillow bought 2 more in case they quit selling them

Helpful?54IPP9DRL5JC13767370453
May 9, 2024
Reviewer name: Kim
2 out of 5 stars
2 out of 5 stars review

The phone sticks together and clumps.

Review from walmart.com
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Jun 22, 2024
Reviewer name: LULU
1 out of 5 stars
1 out of 5 stars review

JUNK

JUST CHOPPED UP FOAM, NOT COOLING NO GEL . ZIPPER TO COVER WAS BROKEN ALSO.

Helpful?54IPP9DRL5JC13767370453
Nov 14, 2021
Reviewer name: Donna
5 out of 5 stars
5 out of 5 stars review

It is as advertised. So far I like these pillows.

Review from walmart.com
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Nov 16, 2023
Reviewer name: gisi
5 out of 5 stars
5 out of 5 stars review

A+A+A+A+A

great pillow I recomended 100 %

Helpful?54IPP9DRL5JC13767370453
Jan 27, 2021
Reviewer name: chanzel
3 out of 5 stars
3 out of 5 stars review

not good for kids.

They are to thick. For me too. Good for watching tv though.

Helpful?54IPP9DRL5JC13767370453
May 7, 2022
Reviewer name: susan
3 out of 5 stars
3 out of 5 stars review

Does not get as cool as previous memory foam/cooling gel pillow.

Review from walmart.com
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