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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,822 ratings3,666 reviews
  1. 5 stars57% (4,495)
  2. 4 stars15% (1,188)
  3. 3 stars10% (783)
  4. 2 stars6% (467)
  5. 1 star11% (889)

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Showing 331-340 of 3,661 reviews
Mar 12, 2026
Reviewer name: Eliz
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cooling pillows

The pillows are soft and stay cool all night.

Helpful?54IPP9DRL5JC13767370453
Aug 17, 2025
Reviewer name: Richard Large
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lumpy Bumpy

Uncomfortable and small after any pressure on them. Not comfortable to sleep on at all

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Aug 12, 2024
Reviewer name: LQ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth buying

Was not cooling pillow. Hurt my neck.

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Jan 19, 2026
Reviewer name: Lisa S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable

this pillow provides good support, it's not hard and not too soft.

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Aug 27, 2025
Reviewer name: Noname
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed

Not at all what I expected. Not fluffy or firm, just feels lumpy

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Jan 21, 2026
Reviewer name: Indaside
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

pillows

they are just too small -- feel like they are for a little kid

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Jan 23, 2026
Reviewer name: Laura
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice pillows

Can't really tell any difference with the cooling feature but they are nice pillows

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Jan 29, 2026
Reviewer name: RC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Colling and Comfortable

Great pillows for the price. They are cooling and comfortable to sleep on.

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Jul 8, 2022
Reviewer name: RB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Flattens very soon

Description says it would never flatten but it flatens in just a week of normal use

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry that the Serta Pillow has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jul 4, 2024
Reviewer name: Linda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hurts neck

Uncomfortable hard no support

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