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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,885 ratings3,681 reviews
  1. 5 stars57% (4,526)
  2. 4 stars15% (1,193)
  3. 3 stars10% (792)
  4. 2 stars6% (475)
  5. 1 star11% (899)

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Showing 2,131-2,140 of 3,676 reviews
May 21, 2022
Reviewer name: Amy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A

I still get hot, and it's not really a memory foam like I'm used to, but it's a nice pillow, Id purchase again.

Helpful?54IPP9DRL5JC13767370453
Jun 26, 2022
Reviewer name: Me
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good firm pillow

I was worried when they came in the mail because normally I like softer pillows but they are comfortable and stay in place while sleeping

Helpful?54IPP9DRL5JC13767370453
Jul 14, 2021
Reviewer name: Grace
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Flat pillows.

These pillows are awful. They offer no support and go instantly flat. I feel terrible that I had my guests sleeping on them.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Grace, We are sorry about your experience with the Serta Gel Memory Foam Cluster Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499.Thank you!

Aug 2, 2018
Reviewer name: Berly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Item

Im not use to these kind of pillows. Im not sure I like to use them. but seem comfortable enough. i snuggle up to them. soft

Helpful?54IPP9DRL5JC13767370453
Aug 5, 2019
Reviewer name: tencel sheet
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It’s good

When using this pillow you’ll wake up feeling great , to be honest but this one from the store it’s better material and not as fluffy as the one is.

Helpful?54IPP9DRL5JC13767370453
Sep 14, 2018
Reviewer name: ZEE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value!

I bought a pack of a month ago, I ordered another pack. It is a great value! Really good quality especially for the price.

Helpful?54IPP9DRL5JC13767370453
Jul 30, 2024
Reviewer name: Steve T
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not too bad

The pillow doesn’t seem to feel too hot. I wish that they put a little more memory foam pieces in the pillow.

Helpful?54IPP9DRL5JC13767370453
Mar 19, 2023
Reviewer name: Sharon
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice pillows but not for me

The pillows are of good quality but not firm enough for me. I gave them to my grandsons and they like them a lot.

Helpful?54IPP9DRL5JC13767370453
Sep 4, 2020
Reviewer name: Angel love
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for side sleepers

This pillow is flat. I'm a side sleeper and thought it would help an nope. I wish i could return it but i know because of Covid

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Cluster Pillows did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Mar 23, 2024
Reviewer name: TipTess
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Much too thin

I love this style of pillow but this needs about twice as much filling as is inside. Goes flat due to lack of product offering minimal support.

Helpful?54IPP9DRL5JC13767370453